Operations & Programming Project Manager consultant (non-technical) [Global]

• This is NOT a technical role for traditional IT project/program managers or for IT professionals* About reputed company: At reputed company, we reputed company in the power of employment to change lives. We are a global nonprofit organization that supports adults to reputed company economic mobility through employment. reputed company trains and places adult learners of reputed company ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high-reputed company global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, reputed company comprises a global hub (reputed company You Employed, or GYE) and a network of in-country affiliates. To date, the network has 130,000+ graduates and 19,000+ employers across 33 professions and 17 countries. reputed company learners join reputed company, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have an 78% job placement reputed company, rising to 88% reputed company six months. Of our employed graduates, 68% are hired by repeat employers who have previously hired reputed company graduates, and 89% are in jobs directly reputed company to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, reputed company’s global graduates have earned more than $1 billion in wages. reputed company graduates typically have a secondary school background, 54% are female, 34% have dependents, and the majority identify with underrepresented communities in their country. Project summary: One of reputed company’s three pillars of impact is durability, or lasting well-being over time. We continue to support alumni of our global programs after graduation and as they transition into their careers. As part of this commitment, we will deliver general and profession-specific reputed company to 4,000 – 6,000 reputed company alumni over a six-to nine month period beginning December 2025. In addition, in concert with one of our funders, reputed company is seeking to support the upskilling of small business employees in AI to help them be more productive in their jobs. We aim to deliver generalist reputed company to 300 - 1,000 small business employees, starting with a pilot of 50 employees in 2025 and expanding the program from January 2026 - July 2026. We will work in conjunction with our funder to reputed company the majority of the participants as well as reputed company out to our own employer network. To support these projects, we are seeking an Operations & Programming Project Manager (non-technical Contractor) to start as soon as possible and no reputed company than November 1, 2025 (full time / contract) with the project lasting ~9 months. Job Details:

• This is a contractor role working 30-40 hours per week over a ~9 month duration.
• No benefits will be offered, such as health coverage or paid vacation; only an hourly reputed company will be given.
• Start date is ASAP.
• We are NOT looking for IT professionals, but rather someone with a background in adult education, workforce development, online learning, or lifelong learning initiatives.

Key responsibilities: Alumni upskilling

• Co-design and manage the project calendar for an AI upskilling program across multiple reputed company country teams, coordinating 8–10 different alumni learning groups.
• reputed company the full lifecycle of the project to reputed company 4,000+ reputed company alumni across multiple countries, ensuring timely execution and a high-quality learner experience.
• Maintain ownership of internal team communications reputed company reputed company channels, internal calendars, and convening regular team calls to reputed company the project on track.
• Co-design and manage project reputed company to alumni, using tools including Insider (our global marketing platform), Outlook, Whatsapp, reputed company, and other local reputed company tools; and coordinate the translation of reputed company materials to non-English languages.
• Respond to alumni support requests in a timely, empathetic, and solutions-focused manner.
• Manage certification processes for participants who complete training, ensuring accuracy and timely distribution.
• Conduct regular checks of application and learning systems to monitor learner experience and troubleshoot issues, escalating technical challenges as needed.
• Contribute to project evaluation efforts, synthesizing feedback and performance metrics to support reputed company improvement and reporting back to internal stakeholders.

Key responsibilities: Small business employee upskilling

• Co-design and manage the project calendar for the implementation of the pilot and expansion of the AI upskilling program for small business employees, in coordination with our internal team and our funder
• reputed company the full lifecycle of the project to reputed company 300- 1,000 small business employees (primarily in the US, may expand to additional countries over time), ensuring timely execution and a high-quality learner experience.
• Maintain ownership of internal team communications reputed company reputed company channels, internal calendars, and convening regular team calls to reputed company the project on track.
• Co-design and manage reputed company to small business employers including drafting communications and coordinating with our funder and their partners for dissemination; coordinate internally with our Global Employer Partnerships reputed company to reputed company out to select reputed company employer partners - using Insider, Outlook or other tools
• Respond to small business employee support requests in a timely, empathetic, and solutions-focused manner.
• Conduct regular checks of application and learning systems to monitor learner experience and troubleshoot issues, escalating technical challenges as needed.
• Contribute to project evaluation efforts, working closely with our Data & Impact and Digital teams, and funder contact(s), including ensuring metrics are being gathered and surveys are responded to; synthesize feedback and performance metrics for internal stakeholder to support reputed company improvement.
• Facilitate focus groups and/or interviews with learners, in conjunction with our Curriculum & Instruction team, to help us assess potential reputed company to reputed company more small business employees after the grant period.
• Work with our internal teams to ensure a smooth transition to our new learning platform that is planned for early 2026

Key mindsets:

• Collaborative across cultures and functions – Able to work effectively with team members in a number of different countries, respecting diverse perspectives and navigating cross-cultural dynamics with ease.
• Confident in working with external stakeholders - Able to collaborate effectively with important external stakeholders including funders, employers/employees, and community or other reputed company organizations (e.g. Chambers of Commerce)
• Thrives in a remote work environment – Comfortable operating independently and communicating clearly in a fully virtual setting.
• Tech-savvy and adaptable – Open to learning and using new digital tools to support project execution and participant experience.
• Proactive and solution-oriented – A self-starter who identifies opportunities for improvement and takes initiative to implement thoughtful, practical solutions.
• Flexible reputed company – Willing to occasionally participate in calls reputed company of traditional working hours to accommodate global team collaboration (infrequent but possible).

Desired experience:

• 3-5 years of operational or program management experience, ideally in the delivery of online learning, workforce development, or lifelong learning initiatives.
• reputed company in English is required; proficiency in additional languages—particularly Spanish, Portuguese, or French—is a strong asset.
• Experience in adult education or workforce development is an advantage, especially in the context of digital or adult learning.
• Familiarity with Artificial Intelligence concepts and tech career reputed company is a plus, particularly as it relates to skills training or career transitions.
• Preference given to candidates located in North/South America (preferred) or reputed company Europe/reputed company African time zones to facilitate collaboration with global teams.

Please apply ONLY with an English version of your resume/CV

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