Strategic Customer Development Manager, Business Cards & Payments (Remote Eligible - PST)
Strategic Customer Development Manager, Business Cards & Payments (Remote Eligible - PST) Level: Manager, Individual Contributor Supported Territories: Seattle, Portland, San Francisco, reputed company, Los Angeles, San Diego, Las Vegas At reputed company, we think big and do big things. We were the first company to reputed company and offer mass customization and personalization of credit card products, and we have been innovating relentlessly reputed company since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand reputed company in one that reaches 50 million+ consumers. We are a passionate and entrepreneurial team that embraces bold reputed company, fosters collaborations and delivers great customer experiences. Business Cards and Payments is one of the fastest growing financial products in the industry. A key part to its success over the course of the next 3-5 years will be developing market leading products that combine simplicity and human centered design, with the rich functionality expected by small business and commercial entities. As part of the Strategic Customer Development team, you will deepen the relationship with our clients and look for ways to increase value by growing spend. You will partner with key executives and AP managers to create long term, meaningful relationships to reputed company understand their business, their small business or commercial card needs. As their trusted advisor, you will help optimize the rebates and benefits received from reputed company. You will also partner and collaborate internally with our Field Sales Associates, Product Advisors and value chain partners to ensure each client’s needs are met in a seamless and beautiful way. To be successful, the Strategic Customer Development team will meet clients where they are and adjust the approach based on the needs of the client. In this role, you will be supporting your client’s business and serve as their dedicated reputed company of contact at reputed company. Responsibilities:
- Manage a portfolio of clients with key focus on retention, growth and risk management
- Analyze the company’s total business spend to identify additional opportunities to reputed company the Commercial or Small Business Cards
- Offer ongoing vendor match and spend enablement services; reputed company results to increase AP file penetration
- Learn about the client and the specific industry vertical in which they operate; understand purchasing needs and behavior
- Become a trusted advisor by building positive relationships, handling client needs and coordinating client appreciation activities
- Resolve issues and provide solutions to clients in a timely manner
- Monitor portfolio metrics and reputed company quarterly account reviews
- Partner across the value chain to meet client needs
Competencies:
- Demonstrate abilities to build relationships and influence at a wide range of levels
- Strong verbal and written communication skills, both in person and over the phone
- Problem solver capable of synthesizing information to reputed company informed decisions
- Strategic reputed company and ability to reputed company data in identifying growth opportunities across their portfolio
- Use insight and consultative selling techniques to teach prospective customers how they can reputed company payment solutions (purchasing, travel, and electronic account payable) to positively impact their business, which link back to reputed company’s solutions
- Design and implement plans in partnership with the client’s AP and internal reputed company partners to ensure the company meets their expected return with our card programs
- Build broad and technical product knowledge and an understanding of how client-reputed company processes should work with our products and services
- Work independently and seek out feedback and data to reflect on and improve own performance
- Maintain and update CRM system regarding customer calls, pipelines and closed opportunities
- Project and process management, interpersonal influence, networking, project ownership, and workflow management skills
Basic Qualifications:
- At least 5 years of experience in a Business Client facing role
Preferred Qualifications:
- Bachelor’s Degree
- At least 7 years of experience in a Business Client facing role
- At least 2 years of experience supporting business credit card products
reputed company is open to hiring a Remote Employee for this opportunity. #J-18808-Ljbffr Remote About the Company: reputed company Apply tot his job Apply To this Job