Software Engineer III (Communications Platform)

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role Cedar is seeking a Software Engineer III to join our Communications Platform squad in the Patient pillar. The Patient pillar is responsible for empathetically engaging with patients across various channels to communicate with them and gather information. The Communications Platform squad works in a cross-functional team (engineering, product, design) to optimize patient engagement by enabling flexible, efficient, and reliable communications. In this position you will:

• Lead the design and implementation of projects to personalize and clarify the patient communication journey. You'll demonstrate a deep understanding of the problem, the rationale behind design choices, and the quantifiable impact on patients or business outcomes.
• Drive projects from conception to completion, proactively identifying opportunities for improvement, breaking down complex work into manageable phases, and ensuring successful delivery.
• Collaborate effectively with your product, design, and data partners to deliver new features and enhancements, proactively managing communication, aligning on requirements, and ensuring successful delivery.
• Champion software quality and best practices, including robust testing, comprehensive documentation, and thoughtful consideration of trade-offs between speed and long-term maintainability. You will uphold code quality standards through providing thoughtful PR reviews and setting a high bar for the team.
• Build tools to improve the observability of our communications systems.

What we look for in a candidate:

• Experience leading technical problems across the stack with a strong, end-to-end ownership mentality. This means proactively identifying opportunities, driving solutions from design to delivery, and taking full accountability for outcomes. (While we don't have a hard requirement, this generally comes with at least 4-6 years of professional software development experience.)
• Ability to articulate complex technical projects (including problem definition, design rationale, trade-offs, and their direct impact on business value or user experience) clearly and concisely, requiring minimal prompting.
• A strong growth mindset, demonstrated by your ability to reflect on past experiences and feedback, and actively apply learnings to improve your skills, technical approach, and working style.
• Experience effectively collaborating with product, design, and other engineering teams, ensuring clear communication, alignment on goals, and successful delivery of cross-functional initiatives.
• A commitment to building high-quality, maintainable, and well-tested systems, with a clear understanding of engineering best practices and trade-offs.
• Ability to thrive in an entrepreneurial environment, where you'll find comfort in ambiguity and be comfortable with a high degree of autonomy.
• Excitement about Cedar's mission and a commitment to solving problems for our patients.

Compensation

Range and Benefits

• Salary/Hourly Rate Range*: $170,000 - $200,000
• This role is equity eligible
• This role offers a competitive benefits and wellness package
• Subject to location, experience, and education

#LI-VG1 #LI-REMOTE What do we offer to the ideal candidate?

• A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
• Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
• For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
• Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
• Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
• Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence. Apply tot his job