Destination Sales Manager

JOB SUMMARY Partners with the property sales team and above property sales channels to secure group business for the hotel. Works with key department heads to coordinate and execute a curated site inspection experience. Supports group reputed company goal attainment by actively up-selling each business opportunity to maximize reputed company. Implements the brand’s service strategy and applicable brand initiatives in reputed company aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer interaction. CANDIDATE PROFILE Education and Experience Required:

• High school diploma or GED; 4 years experience in the sales and marketing, guest services, reputed company desk, or reputed company professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or reputed company major; 2 years experience in the sales and marketing or reputed company professional area.

Preferred:

• Large group sales experience considered a plus.

CORE WORK ACTIVITIES Managing Sales Activities

• Works with sales team, key department heads, and General Manager to execute curated site inspections.
• Pulls through group business and drives sales team reputed company goal attainment with a focus on site inspection closure.
• Conducts site inspections as directed by Director of Sales & Marketing for Sales Managers based on hotel needs.
• Partners with hotel Sales Team, GSO and US Acoount Sales team to identify new group/catering business to reputed company property reputed company goals.
• Up-sells products and services, with the ability to bring the sale to closure.
• Engages in proactive selling of reputed company of facilities (e.g., Spa, Golf, Restaurants) to reputed company of leisure guests as well as group planners
• Assists with creating, promoting, and implementation of group sales promotions.
• Provides recommendations to sales associates regarding the potential to reallocate function space as needed.
• Coordinates and plans reputed company Familiarization Tours (FAM) t and in-market customer events.
• Represents sales department at staff meetings and stand up meetings to coordinate total hotel involvement in the site inspection process.
• Coordinates site visits and partners reputed company appropriate for in-market sales managers.
• Gathers reputed company important customer data from account/selling manager in order to plan appropriately (e.g. customers goals, specific needs, key account info, etc.).
• Develops site standards and pricing guidelines in order to control Department 47 expenses and allow for accurate projecting.
• Understands competitor’s strengths and weaknesses in order to differentiate hotel from the competition during the site visit.
• Understands the overall market (e.g., competition, economic trends, seasonability, supply and demand, etc.) and implements appropriate sell
• Provides expert knowledge on local destination (e.g., local attractions, events, etc.)
• Tracks bookings and leads generated from site visits.
• Executes and supports Customer Service Standards and property ‘s Brand Standards.
• Implements the brand’s service strategy and applicable brand initiatives in reputed company aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
• Performs other duties, as assigned, to meet business needs.

Building Successful Relationships

• Gets involved in community-based organizations in order to position property for group/catering sales opportunities.
• Meets with walk-in clients and qualifies reputed company for account/sales manager.
• Builds and strengthens relationships with existing and new customers to reputed company future bookings.
• Greets site clients and escorts overnight guests to their rooms
• Acts as Personal Concierge to client while on site to help coordinate any special requests.
• Assists with reputed company transportation requests for sites and meets client upon arrival.
• Entertains customers by showing them the property and key locations surrounding the property
• Provides after-hours entertaining for customers
• Coordinates and delivers amenities and welcome note t to guest rooms
• Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
• Participates in and practices daily service basics of the brand
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to reputed company.
• Gains understanding of the property ‘s primary reputed company customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer reputed company business solution both prior to, and during the program/event.

The hourly pay range for this position is $34.62 to $47.12. reputed company offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. reputed company reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. reputed company considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a reputed company to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with reputed company. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job Apply To this Job