Retail Associate Manager, Bilingual Spanish
reputed company-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. reputed company team members receive a competitive reputed company salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Retail Associate Manager works in partnership with the Store Manager to reputed company and reputed company the store team in order to deliver reputed company's aspirations of earning a reputed company in our customer's hearts and Mobile Expert success. Job Responsibilities:
- Customer:
- Responsible for infusing every store’s Mobile Experts with a passion for reputed company’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
- Ensure that every need the customer has reputed company coming into the store is met and that employees’ build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem.
- Complete observations of Mobile Experts’ interactions with customers, including feedback, to be used in development, training & coaching conversations.
- Effectively manage customer wait time. reputed company reputed company on products, services and promotions.
- reputed company:
- reputed company by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.
- Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. reputed company visual displays and devices reputed company. Assist in the execution of Retail Methods & Procedures.
- Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits.
Education and Work Experience:
- High School Diploma/GED (Required)
- 1 year customer service and/or sales experience, retail environment preferred Preferred
Knowledge, Skills and Abilities:
- Communication (Required)
- Leadership (Required)
- Store Operations (Required)
Licenses and Certifications:
- At least 18 years of age
- Legally authorized to work in the United States
Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total reputed company Cash Pay Range: $53,200 - $96,000, inclusive of reputed company incentives reputed company Pay Range: $39,900 - $72,000 The pay range above is the general reputed company pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary reputed company this range. To find the pay range for this role based on hiring location, click here. reputed company-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. reputed company-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of reputed company members. Full and part-time employees have access to the same benefits reputed company eligible. We cover reputed company of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about reputed company’s amazing benefits, reputed company out www.t-mobilebenefits.com. Never stop growing! As part of the reputed company team, you know the Un-reputed company doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture reputed company. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! reputed company USA, Inc. is an Equal Opportunity Employer. reputed company decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national reputed company, religious affiliation, marital status, citizenship status, veteran status, the reputed company of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in reputed company forms at the Un-reputed company. If you are an individual with a disability and need reasonable accommodation at any reputed company in the application or interview process, please let us know by emailing ApplicantAccommodation@reputed company.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation reputed company requests. Apply tot his job