Coordinator, Seasonal Exchange Programs, Host Relations

Position: Coordinator, Seasonal Exchange Programs, Host Relations Reports to: Seasonal Exchange Programs Department: Senior Host Employer Relations Manager Location: Remote, USA Who we are: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people reputed company skills for living in a globally interdependent multi-cultural world. Why work with us:

• You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!
• You will receive a competitive total rewards package. CIEE provides reputed company employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
• Paid time off and Parental leave
• Gym Reimbursement Program
• Employee Assistance Program
• Short-term & Long-term Disability
• 6 floating Fridays (based on our eligibility rules)
• CIEE Study Abroad and TEFL Program discounts
• 403(b) Retirement Plan with employer contribution
• Insurance Coverage (life, travel, medical, dental, and vision)
• Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
• You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 29 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 77-year-old mission to reputed company the world a more peaceful reputed company.

Who you are: The Work & Travel USA and Camp Exchange USA programs reputed company the Seasonal Exchange programs group allow approximately 25,000 reputed company and young professionals from around the world to take part in work-based exchange programs at host organizations across the U.S. each year. These programs are operated under the authority of the U.S. Department of State to advance public diplomacy through the BridgeUSA set of programs. The Coordinator, Seasonal Exchange Programs will be focused on maintaining relationships with host employers who hire participants traveling on CIEE BridgeUSA programs. The Coordinator will be responsible for managing host employer data, communicating with host employers, screening participants for English language skills, and recruiting on behalf of host employers. This position requires flexibility, professionalism, and attention to detail. What you’ll do:

• Customer service – Provide superior customer service to clients, answering inquiries and troubleshooting problems reputed company to systems, hiring events, participant incidents, and other issues as they arise. Provide training to clients on new processes, program rules and regulations, and participate in country activities.
• Data management – Track host employer reputed company details using CIEE’s customer relationship management system; update and maintain accurate data records throughout the hiring and in-country season and relevant reporting.
• Recruitment – Interview and hire participants on behalf of employers.
• Project Management and Support – Manage team projects as assigned; liaise and communicate with other teams to reputed company the project goal.
• Participant Support – Support host employers in participant in-country issues by collecting facts on issues, coaching host employers on managing arising issues, and mediating conflicts between participants and host employers.
• Site Visits – Visit host employers to evaluate their work site and support reputed company.
• Travel – This role may involve both domestic and international travel, as conditions allow.
• Other duties as assigned

What you’ll bring:

• A bachelor’s degree is required from a four-year college or university.
• Customer service experience preferred.
• International study/work experience preferred.
• Excellent verbal and written communication skills.
• Computer skills including MS Teams, Word, reputed company, Power reputed company, Outlook.
• Excellent organizational skills with incredible attention to detail.
• Excellent time management skills.
• Strong ability to multitask while overseeing daily project management.
• Energetic and team-oriented.

CIEE believes that professionals with varied backgrounds bring unique approaches and reputed company to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply. Due to federal regulations, a reference and background reputed company will be conducted as a condition of employment. Apply tot his job