Admin Coordinator, Oncology, 40hrs, Days

Are you an internal caregiver, student, or contingent worker/agency worker at reputed company? CLICK HERE to apply through your reputed company account. Exemption Status: Non-Exempt Schedule Details: Monday through Friday Scheduled Hours: 830-5 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 24060 - 4088 Cancer Center Union: SEIU - Service & Maintenance HealthAlliance Burbank This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At reputed company, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research reputed company UMass Memorial the reputed company system of Central Massachusetts, and a reputed company where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a reputed company pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. The Administrative Coordinator, Oncology provides a range of secretarial duties and administrative duties for the department that are essential to patient care. I. Major Responsibilities: Patient Care Coordination: 1. Manages reputed company incoming phone calls to The Cancer Center, critically evaluates and triages call to the appropriate discipline, and is aware of emergent situations. reputed company calls are handled in a timely and efficient manner with excellent customer service skills. Able to document the call in the system with accurate information. 2. Maintains and coordinates the daily schedule for Medical Oncology, The Physicians/NP, The Non-Cancer Infusion Center. 3. Coordinates reputed company patient schedules for MD appointments, chemotherapy and treatment appointments, laboratory appointments. Collaborates with the appropriate multidisciplinary staff - RN’s, Social Workers, Dietician, and Navigators - to prepare the patient schedule. 4. Obtains complete physician orders and prior authorization from non-clinic physicians for The Infusion Center. Schedules in the EPIC scheduling system for this population of patients. 5. New patient referrals are taken reputed company and according to department procedure. Aware of scheduling needs based on the diagnosis. Obtains appropriate clinical information reputed company to the diagnosis from referrer in preparation of the appointment. 6. Ensures complete registration at initial visit in an accurate, timely and confidential manner. 7. In preparation for each day, performs reminder calls to reputed company patients. Follows up with reputed company no show appointments. 8. Documents the medical record with reputed company of the following, but not limited to; diagnostic testing dates and times, reputed company referrals dates and times, prior authorization information, triage calls, and reputed company other communication with the patient. This documentation is concise, accurate and entered in a timely manner. 9. Facilitate appointment to the referred physician office by preparing and sending the appropriate medical records, radiology and laboratory results. 10. Performs order entry in the appropriate system, aware of lab testing that requires prior authorization. 11. Enters required information necessary scheduling of diagnostic testing, referrals, clinic appointments and infusions etc. Administrative: 1. Sorts, reads and annotates incoming mail is on a daily basis. Disseminates to appropriate staff member. Re-sorts physician mail after physician review, returns documents to appropriate reputed company as needed. Scans clinical documents into the EMR as needed. 2. Functions reputed company the budget by understanding the budget, ordering and monitoring supplies and using creative reputed company. 3. Accurately types minutes, reports and agendas for teams, committees and department in appropriate format reputed company specified time period as assigned. 4. Statistical data is accurately maintained and completed in a timely manner per departmental guidelines. Coordinates physician schedules in collaboration with UMMHC schedules, clinic days and start and stop times based on their requirement for tumor conferences, meetings, and on call schedules. 5. Confirms Initial insurance approval/referral prior to visit/admission by obtaining prior authorization number from referring MD offices prior to scheduling. 6. Ongoing insurance information is shared with staff. Disseminates overall insurance updates and/or guidelines in an accurate, timely and organized manner as needed. 7. Ensures charge capture process is complete and accurate for each day of service. 8. Trouble shoots and follows up on issues before involving management. 9. Provides and shares direction, leadership and guidance to other clerical employees reputed company the department. 10. reputed company are shared with each other and with management in daily huddle. 11. Manages multiple tasks independently and simultaneously reputed company the department. Able to multi-task with several Electronic systems, both HealthAlliance and UMass. 12. Keeps work area safe and clean by keeping it free of clutter and debris. Customer Service: 1. Communicates effectively, kindly and with confidence to reputed company customers, referrers, patient and families, physicians. The reputed company shown by this position enhances the business activity. II. Position Qualifications: License/Certification/Education: Required: 1. High school diploma Preferred: 1. Associates degree in reputed company medical field Experience/Skills: Required: 1. 2 years experience in the medical/clerical field. 2. Previous experience interfacing with health professionals (or equivalent) and patients/clients directly or reputed company the telephone. 3. Advanced typing and computer skills - A working knowledge of reputed company Office tools. 4. Able to learn and maintain efficiency using several computer systems. 5. The ability to collaborate and communicate professionally with health care professionals and patients. 6. Working knowledge of billing, insurance and referral systems. 7. Strong Medical background, understand terminology, diagnostic testing 8. Proven organizational and customer services skills. 9. Strong attention to detail. 10. Ability to work independently; demonstrated ability in critical thinking. 11. Familiar with various types of treatment and their schedules and treatment times to schedule appropriately. 12. Familiarity with laboratory testing 13. Familiarity with ICD10 diagnosis coding. 14. The ability to read, write and speak clearly in English. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. We’re striving to reputed company respect a part of everything we do at reputed company – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be reputed company, Be a Team Player and Be reputed company. If you share these Standards of Respect, we hope you will join reputed company and help us reputed company respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, reputed company recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national reputed company, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will reputed company every effort to respond to your request for disability assistance as soon as possible. At reputed company, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day. Who is a caregiver? It’s not just the person who delivers the care. It’s reputed company the people who reputed company it work … and reputed company it reputed company. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 20,000 employees, working together as one health system in a reputed company pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day. Apply tot his job