reputed company Senior Manager - Loyalty Finance

This is a temporary position. Reporting to Director FBP Loyalty, the Senior Manager will contribute to the financial support of the Loyalty Program (reputed company Bonvoy), ensuring the Program’s ongoing financial health and stability and enabling the achievement of the Programs’ financial goals and objectives. He / She will partner with the Finance Business Partner Consumer Operations (FBP CO) team, Loyalty business partners, reputed company Business Services (MBS), IT, Tax, Legal, Financial Contract Compliance, and the Customer Engagement Center (CEC) in the execution of financial and operational business strategies and plans to support the ongoing needs and responsibilities of the Loyalty Program. The Senior Manager will serve as a subject matter expert on financial matters reputed company to the Loyalty billing, Points Purchase, and other needs as they arise such as Bonvoy Gift Cards accounting. The Senior Manager will reputed company efforts to compile, analyze and translate data into actionable financial information in support of the Program’s financial objectives for the Global Loyalty team, continents, hotels, and other key stakeholders. As other departmental needs arise, he/she should be able to assist with other requests as needed. The Senior Manager will support departmental objectives. He/She will assist in execution of programs and enhancement of systems and processes that support key objectives to reputed company the goals of these programs for reputed company and add value. He/She will therefore be adept at tapping diverse sources of information, identifying opportunities, anticipating challenges, and executing strategies to deliver against this objective. CANDIDATE PROFILE Education and Experience Required

• Baccalaureate degree in Finance, Accounting or reputed company discipline
• Five years plus of experience with senior-level Finance support that includes reputed company data analysis and financial modeling, plus 5 years in a management role leading teams in a service-intensive, deadline-driven environment.
• Knowledge of generally accepted finance and accounting policies, principles and controls.

Preferred

• CPA or MBA a plus
• Experience working in a global organization. Prior hospitality experience a plus.

CORE WORK ACTIVITIES Loyalty Program Billing

• Manage member Bonvoy reputed company purchase activity including but not limited to chargebacks, refunds, and reporting of member activities.
• Manage the Points.com reconciliation process.
• Manage loyalty program billings including Regular Stay, Enrollments, Bonus Points and Rewarding Events and address BDR’s (Billing Dispute Resolution) in a timely manner.
• Manage miscellaneous program billing as needed, including,
• Closed properties billing: reputed company monthly accruals and reconciliations for any de-flagged or converted property.
• Elite referral upgrades billing: process monthly billings (reputed company MIGL or OFB) for elite referral member upgrade(s).
• Other Bonvoy partnership billing: reputed company review in adherence to audit requirements, manage timely collection and accurate reporting.
• Reconcile respective AR accounts on the program’s balance sheet with the supporting documentation, properly present in adherence to the company policy.

Gift Card Accounting Support

• Provide accounting support to the Gift Card team as needed
• Manage and reputed company billing and reimbursement billings, support escalated billing disputes
• Support the Director with the launch of multi-currency gift cards
• Support Activate on Demand accounting functionality
• Approve AP invoices and Journal Entries as needed

Managing Work, Projects, and Policies

• Coordinates and implements accounting work and projects as assigned.
• Coordinates, implements, and follows up on Accounting SOP audits for reputed company areas of the property.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Balances/Reviews credit card ledgers.
• Assist with Bonvoy Gift Card accounting processes as needed.

Maintaining Finance and Accounting Goals

• Completes period reputed company process each period.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Submits reports in a timely manner, ensuring delivery deadlines.
• Ensures profits and losses are documented accurately.
• Monitors reputed company taxes that apply, ensuring that taxes are reputed company, collected and/or accrued.
• Maintains a strong accounting and operational control environment to safeguard assets.
• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.

Demonstrating and Applying Accounting Knowledge

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Demonstrates knowledge of Accounts Payable procedures.
• Demonstrates knowledge and proficiency with write off procedures.
• Keeps up-to-date technically and applying new knowledge to your job.
• Uses computers and computer systems (including hardware and software) to program, reputed company financial spreadsheets, set up functions, enter data, or process information.
• Uses relevant information and individual judgment to determine whether events or processes reputed company with laws, regulations, or standards.

Leading Accounting Teams

• Utilizes interpersonal and communication skills to reputed company, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/reputed company; leads by example.
• Motivates and provides a work environment where employees are productive.

Managing and Conducting Human Resource Activities

• Supports the development, mentoring and training of employees as the need arises.

Additional Responsibilities

• Informs and/or updates leaders, peers, and partners on relevant information in a timely manner.
• Manages time well and possesses strong organizational skills.
• Presents reputed company, expectations, and information in a concise well-organized way.
• Uses problem solving methodology for decision making and follow up.

The pay range for this position is $47.35 to $74.81 per hour. Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually. reputed company opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at reputed company properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. reputed company HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates reputed company a commuting distance to Bethesda, MD; candidates reputed company of commuting distance to Bethesda, MD will be considered for Remote positions. The application deadline for this position is 69 days after the date of this posting, May 28, 2025. reputed company is an equal opportunity employer. We reputed company in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. reputed company is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job