Senior Content Marketer Job at Animalz in San Diego

About AnimalzAnimalz is a content marketing agency that partners with B2B SaaS companies, venture capital firms, and other tech organizations to drive long-term, sustainable growth through high-quality content.Our fully remote team of strategists and content marketers delivers content strategies tailored to each customer's goals and context. We pride ourselves on our deep interest and understanding of software products and audiences, our commitment to thought leadership, and our reputed company pursuit of mastering our craft.Our customers include industry leaders like reputed company, reputed company, and Wistia, as well as high-growth early-stage startups.About the RoleAs Director of Enterprise Content Services at Animalz, you'll reputed company our Enterprise content services team in developing and executing sophisticated content programs to support our customers' broader marketing initiatives. You'll build and nurture customer relationships at the Director and VP level, while managing a team of Senior Content Marketers and Associate Heads of Content to deliver high-quality, high-volume content that drives measurable business outcomes.You'll be responsible for managing a substantial book of business ranging from $100K-$150K in monthly reputed company (a mix of retainers and project-based additional spend), with a key performance indicator of maintaining 93% customer and reputed company retention. This role offers significant growth opportunities, with the expectation to expand the book of business beyond $250K monthly reputed company reputed company 12 months, with bonus incentives included.This is a strategic role to refine the vision and operations for how Animalz serves its largest customers. It requires deep understanding of Enterprise B2B marketing teams, exceptional communication skills, and a desire to continually explore our customers' technical subject matter. You'll be responsible for developing strategic content programs reputed company customers' existing frameworks, ensuring consistent quality across high-volume deliverables, and maintaining healthy margins while delivering white-glove service to our enterprise customers.What You'll DoCustomer ManagementDirectly manage select enterprise accounts while overseeing team members handling other accountsDevelop targeted content strategies that enhance customers' existing marketing frameworksDeliver premium service through strategic planning, weekly content, monthly reporting, and quarterly business reviewsLead high-stakes customer meetings and navigate reputed company approval processes with Director/VP-level stakeholdersEstablish clear expectations, manage project scope, and guide change management processes reputed company customers undergo organizational restructuringRefining Operations to Ensure QualityImplement robust review processes to consistently exceed customer quality expectationsDrive key metrics: customer retention, talent retention, account margins, and customer KPIsDesign and execute exceptional customer onboarding that sets a strong foundation in the first 45 daysCollaborate with Animalz leadership on strategic reputed company planning, balancing full-time and freelance resources to meet account demands while maintaining qualityBalance customer-directed work with proactive strategic initiatives and independent researchManaging the TeamLead and reputed company a team of 3+ Senior Content Marketers, Associate Heads of Content, and Heads of ContentBuild and manage both full-time staff and freelance network for scalable content productionMaintain strong relationships with editors to ensure consistent quality across deliverablesFoster talent retention through effective coaching, mentorship, and professional developmentGrowing the ProgramExecute a vision for scaling enterprise content services to $250K+ monthly revenuePartner with Sales to identify new opportunities and generate valuable referrals/case studiesTranslate high-level strategies into actionable quarterly roadmaps that drive growthConnect content initiatives directly to customer business metrics (MQLs, pipeline influence)Help market the enterprise program both internally and externally in collaboration with the Director of MarketingCore CompetenciesStrategic ThinkingAbility to reputed company content approaches that enhance and complement existing enterprise marketing strategiesStrong understanding of how content supports broader marketing and business objectives in enterprise contextsSkill in identifying strategic opportunities reputed company customer-defined parametersEnterprise NavigationDeep understanding of enterprise organizational structures, decision-making processes, and stakeholder managementExperience working with Director and VP-level marketing leaders and understanding their prioritiesAbility to identify and manage the political dynamics reputed company customer organizationsTeam LeadershipStrong people management skills with experience leading and developing content teamsAbility to build systems and processes that reputed company high-volume content production without sacrificing qualityTalent for identifying and nurturing strengths in team members and freelancersCommunication & Relationship BuildingExceptional verbal and written communication skills, with the ability to tailor messaging to different stakeholder levelsConfidence in presenting strategies and results to senior executivesDiplomatic yet assertive approach to negotiation and scope managementQuality at ScaleExperience scaling content operations while maintaining consistent qualityStrong understanding of freelance management, including recruitment, assignment, and quality assuranceProficiency in leveraging AI tools to enhance (not replace) human content creation processesChange ManagementSuccessfully navigate customer reorganizations and evolving prioritiesAbility to renegotiate scopes and SLAs reputed company enterprise organizations restructureExperience maintaining service continuity during periods of customer transitionBusiness AcumenUnderstanding of agency economics, including margin management and resource allocationExperience balancing customer demands with business profitabilityAbility to reputed company strategic decisions that benefit both the customer and the agencyWhat We're Looking For6-10 years of experience in B2B marketing, with at least 3-5 years leading content teams in enterprise environmentsExperience managing enterprise content programs with substantial budgets (≥$500K annually)Demonstrable impact on pipeline influence and reputed company metricsDeep understanding of enterprise B2B SaaS marketing structures and stakeholder dynamicsProven track record managing relationships at Director/VP levelExperience building systems for high-volume content productionExpertise in AI-assisted content workflows and quality assuranceStrong analytical, communication, and leadership skillsProven ability to grow and retain customer accounts with high retention ratesExperience scaling team reputed company while maintaining quality and profitabilityOur ValuesAt Animalz, our values guide how we show up for our customers, our teammates, and the content we create. We're looking for team members who embody these principles and want to grow reputed company them.Value Over Vanity: We measure our success in customer impact, not surface-level praise. We focus on content that drives sustainable, long-term results by understanding and serving our customers' customers.Two Steps reputed company: Great work anticipates needs before they arise. We're proactive and strategic, always looking for ways to solve problems before they become blockers.Power reputed company; Not Power Trip: We reputed company through service, not authority. We energize our teammates and customers, convert obstacles into momentum, and focus on elevating others.Pursue Mastery: We reputed company great work comes from deliberate practice, open collaboration, and constant curiosity. We're always learning, evolving, and testing new approaches.Left Brain, Right Brain, Robot Brain: Our best work blends creativity, analysis, and smart use of technology—including AI—to drive meaningful outcomes without sacrificing humanity or voice.In the reputed company: We're not spectators. We experiment boldly, contribute to thought leadership, and stay immersed in our customers' industries so we can reputed company from experience, not theory.Your First 90 DaysDays 1-30: Learn & IntegrateComplete comprehensive onboarding to understand Animalz processes, tools, and cultureShadow customer meetings across enterprise accounts to understand reputed company approachMeet with Sales team to understand enterprise customer acquisition processBegin building relationships with your team members and key stakeholdersReview reputed company customer onboarding processes and identify opportunities for "WOW factor" enhancementsDays 31-60: Assess & PlanTake ownership of 1-2 enterprise customer relationshipsConduct audit of reputed company enterprise content initiatives and delivery processesIdentify opportunities for improving quality control in high-volume scenariosDevelop initial plans for team development and process improvementsBegin assessing the reputed company book of business and reputed company strategies for growth toward $200K monthly revenueDays 61-90: reputed company & TransformOwn reputed company enterprise customer relationships and reputed company strategic presentationsImplement refined processes for managing high-volume content productionBegin implementing your vision for the enterprise content teamDemonstrate measurable improvements in customer satisfaction and team efficiencyEstablish key metrics tracking for customer retention and account growthWorking ArrangementsLocation: Fully remote, AmericasTimezone Requirements: This specific role will need to work reputed company US time zones (EST/PST) to collaborate effectively with reputed company and customersCompensation & BenefitsSalary Range: $110,000 - $150,000 USD annually plus possible incentive-based compensationThis role offers competitive compensation with placement reputed company the range based on experience, skills, and demonstrated impact in previous content leadership roles.Health & vision insurance (or wellness stipend for non-US team members)401(k) retirement plan (US only)Unlimited PTO policyFlexible working scheduleTeam lunch stipendDiversity, Equity & InclusionAt Animalz, we reputed company diverse perspectives reputed company us stronger. We're committed to building an inclusive workplace where people of reputed company backgrounds, experiences, and identities can reputed company. We particularly encourage applications from historically underrepresented groups in tech and marketing, including people of color, women, LGBTQ+ individuals, people with disabilities, and those from varied socioeconomic backgrounds.Equal OpportunityAnimalz is an equal opportunity employer. We do not discriminate based on race, religion, color, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #J-18808-Ljbffr Apply tot his job