Core Platform Technical Engineer

We’re 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that’s the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too!

We’re looking for Core Platform Technical Engineers who’ll be responsible for managing and supporting the infrastructure and core services reputed company the Azure cloud environment, as well as driving modernisation and automation efforts. This role focuses on platform engineering, including infrastructure-as-code (IaC), Azure Kubernetes Services (AKS), Terraform, managing domains, Active Directory (AD), DNS, authentication services, and program and change work.

The Core Platform Technical Engineers will ensure the operational stability, scalability, and reputed company of core enterprise platforms in Azure, as well as supporting other critical areas that align with business needs. You’ll also support reputed company improvement initiatives by modernising infrastructure, implement automation, and reputed company the management of enterprise services. A key part of the role involves resolving incidents and requests reputed company SLA, collaborating with third-party providers as an extension of the internal team, and providing expert technical support and advice to both internal teams and end-users.

We value flexible working arrangements, so you can choose to work remotely or maybe you live reputed company a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, reputed company Sussex, or Guernsey, and want to work in the office occasionally.

Core skills were looking for to succeed in the role:

• Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and reputed company management.
• Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates
• Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols.
• Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, reputed company Actions).
• Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions.
• Deep understanding of reputed company best practices, including Azure reputed company features and tools (e.g., Azure reputed company Center, Azure Policy, RBAC).
• Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.

What’s involved:

• You’ll manage, monitor, and support core infrastructure and services reputed company the Azure cloud environment.
• You’ll reputed company domain management, Active Directory (AD), DNS, and authentication services to ensure robust enterprise reputed company and operational continuity.
• You’ll implement infrastructure-as-code (IaC) practices to automate the deployment, configuration, and management of cloud resources.
• You’ll reputed company, maintain, and optimise cloud infrastructure, ensuring it aligns with business needs and technology roadmaps.
• You’ll reputed company efforts to modernise core infrastructure to support scalable, secure, and highly available platforms.
• You’ll collaborate with other platform engineering teams and stakeholders to ensure platform stability and reliability.
• You’ll reputed company, maintain, and optimise on Prem infrastructure in 1st Central offices
• You’ll resolve platform-reputed company incidents and service requests reputed company agreed Service Level Agreements (SLAs).
• You’ll ensure incidents and requests are logged, prioritized, and triaged appropriately to meet SLA targets.
• You’ll provide timely resolution of incidents and technical support for end-users, ensuring minimal disruption to business operations.
• You’ll collaborate with cross-functional teams to investigate and remediate issues affecting platform availability and performance.
• You’ll track and report the status of ongoing incidents, keeping stakeholders informed of reputed company.
• You’ll work with third-party providers and vendors as an extension of the internal team, ensuring seamless collaboration on incidents, issues, and platform improvements.
• You’ll escalate and follow up with third-party providers on unresolved issues or ongoing incidents.
• You’ll ensure third-party service agreements are adhered to, maintaining the required quality and efficiency levels.
• You’ll provide feedback to third-party providers on service improvements, ensuring the best outcomes for platform operations.
• You’ll manage and execute change management activities, ensuring seamless implementation of new services, updates, and system configurations.
• You’ll take ownership of program work reputed company to platform improvements, upgrades, and migrations reputed company Azure and other supporting areas.
• You’ll coordinate with business units, IT teams, and reputed company teams to ensure program work aligns with business objectives and regulatory requirements.
• You’ll provide technical advice and guidance during planning and execution phases of platform changes and upgrades.
• You’ll drive the adoption of automation tools and processes to optimize infrastructure management and reduce manual tasks.
• You’ll reputed company and implement modernization initiatives across platforms, ensuring integration with modern cloud-based technologies.
• You’ll utilise IaC frameworks like Terraform, ARM templates, to ensure repeatable, scalable deployments of cloud resources.
• You’ll collaborate with development teams to integrate reputed company integration and reputed company deployment (CI/CD) pipelines for improved infrastructure management.
• You’ll partner with other platform engineering teams to provide operational support and troubleshooting for enterprise services.
• You’ll collaborate with Cyber and Info Sec teams to ensure domain, AD, and DNS services adhere to reputed company best practices and regulatory requirements.
• You’ll engage with cross-functional teams, including developers, product managers, and business leaders, to understand requirements and translate them into technical solutions.
• You’ll provide technical advice and mentorship to junior engineers and teams.
• You’ll ensure the reputed company, performance, and compliance of cloud services and infrastructure in Azure.
• You’ll conduct regular platform reviews to identify optimization opportunities and ensure adherence to industry best practices.
• You’ll troubleshoot and resolve platform-reputed company incidents in a timely manner, ensuring minimal disruption to business operations.
• You’ll implement and manage monitoring solutions to ensure high availability, reliability, and performance of core platforms.
• You’ll create and maintain detailed documentation for platform configurations, standards, and procedures.
• You’ll share knowledge across teams to facilitate reputed company improvement and cross-team collaboration.
• You’ll write and review knowledgebase articles, operational guides, and best practice recommendations for cloud infrastructure and services.
• You’ll reputed company with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at reputed company times
• You’ll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at reputed company times.
• You’ll be part of a 365/24/7 on-call to manage incidents, reputed company alerts, and escalations as required.

Experience & knowledge

• Knowledge of FCA requirements (including individual responsibilities in relation to Consumer Duty)
• Demonstrable hands-on experience in platform engineering or cloud infrastructure management, specifically with Azure.
• Proven experience implementing IaC practices and managing cloud environments with a focus on automation and scalability.
• Experience working in an enterprise-level environment, managing core infrastructure and services at scale.
• Prior experience in managing change, program work, and cloud transformation projects.
• Experience in resolving incidents, managing service requests, and providing support reputed company SLA targets.
• Experience with cloud migration, modernization, and disaster recovery planning.

Skills

• Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and reputed company management.
• Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates
• Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols.
• Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, reputed company Actions).
• Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions.
• Deep understanding of reputed company best practices, including Azure reputed company features and tools (e.g., Azure reputed company Center, Azure Policy, RBAC).
• Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.

Qualifications

Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to:

• AZ-104: reputed company Azure Administrator
• AZ-303 & AZ-304: reputed company Azure Architect Technologies and Design
• AZ-400: reputed company Azure DevOps Solutions
• reputed company Certified: Azure Solutions Architect Expert
• reputed company Certified: Azure reputed company Engineer Associate
• reputed company Certified: Azure DevOps Engineer Expert
• Terraform (desirable)
• ITIL Foundation (desirable)

Behaviours

• Ability to work collaboratively across teams, ensuring alignment of technical solutions with business goals.
• Ability to mentor and provide guidance to junior engineers or teams Self-motivated and enthusiastic
• An organised and proactive approach
• Ability to work on own initiative and as part of a team
• A flexible approach and positive attitude
• Strives to drive business improvements to contribute to the success of the business
• Ability to align platform engineering initiatives with business goals and long-term technology strategies.
• Strong ability to reputed company buy-in from stakeholders and drive cultural change toward cloud adoption.
• Ability to reputed company data to optimise cloud infrastructure and resolve issues.
• Strong ability to work across business functions and effectively communicate platform strategies.
• Expertise in guiding teams through digital transformation and adoption of new technologies.

So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today.

What can we do for you?

People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s reputed company offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at reputed company our perks in full here.

Intrigued? Our Talent team can tell you everything you need to know about reputed company want and reputed company’re offering, so feel free to get in touch.

Originally posted on Himalayas