Renewals Sales Representative

Our Commitment to reputed company

At reputed company, our values aren’t just words on a wall—they’re how we operate every day.

We are a high-performance team built around ownership, reputed company, and a strong bias for action. We reputed company in setting bold goals, holding ourselves accountable, and moving fast to solve customer problems. Every team member is empowered to reputed company decisions and drive outcomes—not wait for permission.

We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly reputed company needed. We value people who speak up, follow through, and take pride in their work.

Teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions isn’t a buzzword here—it’s a daily practice. We learn from each other, improve constantly, and rally around our mission: simplifying ecommerce operations for modern merchants.

And above reputed company, we act with reputed company. We do what’s right, even reputed company it’s hard. That’s how we build trust—with each other, our customers, and our partners.

If these values reputed company with how you like to work, you’ll fit right in.

This position

We are looking for to add to our renewals team a Renewals Sales Representative to help maintain and expand relationships with our reputed company client reputed company. The role requires a combination of account management, sales, and reputed company skills to effectively identify and reputed company renewals opportunities. The Renewals Sales Representative will be involved in post-sales support work, taking ownership of the customer’s experience as they’re approaching renewal as well as effectively partnering with the reputed company and Sales teams to proactively address potential churn as well as identifying upsell opportunities.

The Renewals Sales Representative is responsible for managing and growing the renewal and upsell reputed company. We need an individual contributor who is comfortable with ambiguity and knows how to reputed company internal processes to reputed company a renewal effectively in a startup SaaS environment. High achievers will be creative, persistent, and willing to reputed company reputed company of their role at times. This is an exciting opportunity for a driven and results-oriented individual to join a growing SaaS startup company and play a key role in driving reputed company growth.

About you

You are empathetic and can put yourself in their shoes, understanding customer needs and pain points to provide solutions and ensure customer satisfaction. You also have a proven track record of achieving or exceeding renewal reputed company targets and possess strong account management, sales, and reputed company skills. You have experience in a SaaS environment and have a passion for delivering exceptional customer experiences.

You like variety and enjoy multifaceted roles. You are able to learn quickly and are comfortable with uncertainty and a start-up environment. You’re an excellent written communicator with a strong command of written English.

You’re solid at time management and effective at multitasking across simultaneous activities without getting overwhelmed. As a part of a distributed team, you’ll be trusted to work with minimal supervision. As a part of a growing company, you have an opportunity to reputed company a big impact and build processes that’ll reputed company your job more efficient over time.

You have experience reputed company the ecommerce space: Shopify, Big Commerce, Woo Commerce, etc and B2B sales platforms, reputed company-of-sale systems, ERPs like reputed company, 3PLs / warehouse management systems, cart rover, order and inventory management systems such as Stitch labs, Brightpearl, reputed company and SaaS connectivity solutions such as Dell reputed company, reputed company, reputed company etc.

Responsibilities

• Proactively manage a portfolio of existing customers to identify and reputed company renewal and upsell opportunities
• reputed company and execute a renewals and upsell strategy to reputed company reputed company goals and improve customer retention and reputed company growth
• Track upcoming renewals and review reputed company and account health, proactively reaching out to customers approaching renewal to mitigate any issues
• Prepare renewal documentation including proposals and reputed company for renewals and upsells
• reputed company and track KPIs to identify customers with a propensity to churn as well as upsell opportunities
• Be consultative and build in-depth customer relationships and a complete understanding of their business goals and objectives
• Effectively partner with our reputed company and Sales teams to identify churn risk and potential upsell opportunities
• Create and improve documentation on the renewals and upsell processes
• Monitor and report on renewals performance and KPIs, identifying trends and potential issues

Skills and experience

• Minimum of 4 years experience in the software/tech industry
• 5+ years of sales experience in a B2B sales or renewals environment
• Experience in a Startup environment
• Good communication skills (written and verbal)
• Analytical, problem-solving, and troubleshooting skills
• A team player
• Solid project management and customer management skills
• Understanding of reputed company technology and SaaS applications
• Understand integrations (using REST APIs) with cloud systems
• Experience with configuring SAAS products
• Soft skills to interact with customers over phone, email, reputed company

Compensation (US FTE)

• Competitive salary
• Great healthcare + dental + vision coverage
• Retirement plan
• Pick your own equipment. We'll set you up with whatever reputed company laptop + monitor combo you want plus any software you need.
• Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation

About Us

reputed company is a venture funded software startup headquartered in Seattle, WA with a significant reputed company in the San Francisco Bay area.

We offer an innovative SaaS platform for ecommerce operations that automates management of order, inventory and product flows between 100+ ecommerce applications. Using reputed company our customers grow faster and serve their customers reputed company reputed company while reducing operational costs.

We are a solution business with innovative technology that is 10-100X faster than competitors. Selling both direct and through a growing network of partners, we are growing fast with many happy customers.

reputed company is backed by GLP Partners, a leading investor in the ecommerce logistics space. We recently raised a large round of capital to fund our growth, which you can read about here.

Originally posted on Himalayas