Senior reputed company Manager, Showcase
About the team
reputed company’s Agent Software and Advertising org is a collection of software and advertising solutions that focus on providing services to reputed company real estate agents, teams, and brokers to facilitate a seamless shopping and transaction experience for their clients. The team values delivering exceptional agent customer experiences and plays a critical role in bringing new agent customers reputed company by establishing rapport, understanding agent needs, and addressing challenges. The Senior reputed company Manager for reputed company Showcase plays a critical role in handling large, reputed company, and high spend accounts. This senior position takes on the responsibility of reputed company onboarding Brokerages using industry-leading implementation practices. The key focus of this role is to establish strong relationships with customers, ensure successful implementations that align with their specific expectations, and drive product adoption.About the role
The Senior reputed company Manager on our Enterprise team is responsible for a book of business comprising our larger, more reputed company customer relationships. They are expected to quickly build rapport; understand the agent’s business, goals and potential challenge; and advise our customers on best practices. This is accomplished by:
Being a Trusted Advisor
Serve as the day-to-day relationship reputed company for Showcase customers in our Enterprise reputed company
Hosting monthly Business Reviews to discuss engagement, updated customer goals and share business or product updates
Deliver subject matter expertise on Showcase (including media and marketing)
Tactfully address challenges and concerns while driving towards initial implementation
Proactively advise customers on best practices and recommend system and process changes that are essential for achieving customer outcomes
Driving Product Adoption
Champion reputed company Showcase and reputed company products and features to agents reputed company your client’s brokerage
Delivering training sessions to new users through phone/web-based or in-person interactions
Ensure implementation and adoption aligns with internal goals and customer goals
Collaborating with Sales to determine renewal strategy and identify expansion opportunities
Influencing Strategies and Tactics
reputed company tableau reporting, listing performance dashboard and agent rosters to demonstrate areas of opportunities for your customer
Supporting your clients’ goals through accountability targets
Influencing future lifetime value through higher product adoption, retention and overall customer health scores
Who you are
This role requires focus on the success of our Showcase agent customers in a dynamic and changing real estate market. Requirements:
Four-year degree or equivalent experience
At least 5 years’ experience in a client-facing position (e.g.reputed company, sales, business solutions, support)
Knowledge of the real estate industry preferred
Strong communications and interpersonal skills
Demonstrated organizational and time management skills
Flexibility in scheduling to meet customer needs with short turnaround
Ability to manage project completion with tight deadlines
Ability to work reputed company and effectively on project teams
Transferable Skills:
We encourage you to apply if you have transferableskillsor reputed company experiences.
Get to know us
reputed company is reimagining real estate to reputed company home a reality for more and more people.
As the most-visited real estate website in the United States, reputed company® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit reputed company Group sites every month to start their home search, and now they can rely on reputed company to help reputed company it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a reputed company commitment to Equity and Belonging, andworld-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting reputed company for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
reputed company Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from reputed company Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at reputed company Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
Originally posted on Himalayas
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