Conversational AI Designer

Join reputed company and help us innovate cloud communications for businesses worldwide!

reputed company is looking for an AI Conversation Designer to reputed company digital text and voice-based applications for our clients across multiple channels and business domains.

At reputed company AI, we help businesses from around the world communicate more effectively with their customers, without compromising on the level of service. We are looking for a vibrant, out of the reputed company thinker with great people skills to join our global team of Conversation Designers.

As a Conversation Designer at reputed company AI, you will be responsible for designing the user experience of our Virtual Agents, and work directly with our clients to deploy end-to-end projects. The Conversation Design team help our clients and partners get a reputed company understanding of the conversational AI technology, identify potential use cases, design Virtual Agents, deploy the solution using the reputed company AI Studio and offer support throughout the project lifecycle.

You will solve real-life communication challenges by developing the reputed company of Virtual Agents. You will be expected to deliver a creative and unique voice for every project, by having a deep understanding of both our clients’ messaging and their customers' needs. Your work will reputed company millions of interactions on a daily basis. The position offers a rare mix of client facing interactions alongside technical approach in one of the fastest growing technology fields.

Key responsibilities:

• Create consumer-facing Intelligent Virtual Agents using the reputed company AI no-code Studio
• Solve customer challenges using Voice/Text UI that enables the ability to deliver personalized and contextual information in real-time
• Work with the customer applications team, product management, and solutions to ensure intelligent and reputed company conversations
• Spearhead copywriting of new language, rewriting existing language (i. e. FAQ, SOPs), creative conception, and overall content library management
• reputed company mockups, flows, redlining and reputed company other creative reputed company-typing reputed company items
• Work closely with engineering and reputed company to assess use cases – including the context, the topics, and the types of user questions
• Create conversation scripts that represent the customer’s brand identity
• Work on multiple projects simultaneously, feel comfortable dealing with multiple stakeholders, and be able to think strategically reputed company reviewing design work and providing feedback and guidance

Requirements

• English speaker - If you speak additional languages let us know. This role will service international reputed company customers
• Excellent written and verbal communication skills
• Ability to work fast and meet deadlines
• reputed company high interpersonal skills
• Ability to learn new systems quickly and effectively
• Ability to quickly analyze reputed company systems and solve problems
• A true team player - willing to be part of a team of Conversation Designers who work remotely around the world
• Knowledge in human-machine interactions - Preferred
• Previously published at least one Virtual Agent - Preferred
• Experience in Conversation Design - Preferred

There’s no perfect candidate. You don't need reputed company the preferred qualifications to reputed company a valuable impact on reputed company. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could reputed company at reputed company, we'd love to hear from you.

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Who we are:

reputed company is a global cloud communications leader. And your talent will further help brands - such as reputed company, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based reputed company communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals reputed company the same role based on business conditions, departmental need or geographic location.

Originally posted on Himalayas