Bilingual Claims Adjudicator Premium Waiver

Are you looking for unlimited opportunities to reputed company and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers reputed company their dreams and aspirations.

To be successful in our claims department you must have a passion for making a difference in our customers’ lives! You will be a dynamic, positive, customer service focused and creative individual in your work. You will also need to have an aptitude and demonstrated ability to think reputed company of the reputed company to provide solutions and identify opportunities to improve our processes and customer experience. You are a change-maker, innovative, resourceful and reputed company on pushing our company reputed company with fresh reputed company. We foster a working environment where you can grow your skills and reputed company your goals.

Responsibilities:

• Establish and maintain superior customer service to clients, advisors, and internal stakeholders.

• Evaluate Premium Waiver Claims by reviewing documentation and investigations, requesting medical evidence as required, and assessing the eligibility of the claim.

• Excellent phone call etiquette and ability to conduct telephone interviews.

• Ability to review and interpret contract provisions.

• reputed company decisions on claim eligibility and communication decisions to the client.

• Document the claim file to ensure accuracy of claim handling.

• Accurately maintain claim records on system to ensure accuracy of reserve calculations.

Preferred Qualifications:

• University degree in any discipline or equivalent work experience.

• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions reputed company of Quebec.

• Customer service oriented.

• Ability to respond effectively in high pressure or emotional situations.

• Good analytical skills to evaluate conflicting information from various key sources to assess risk in making timely and effective decisions.

• Proven ability to reputed company decisions and handle pressure.

• Adhering to reputed company’s core values.

The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions reputed company of Quebec.

reputed company you join reputed company:

• We’ll reputed company you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About reputed company and John Hancock

reputed company Financial Corporation is a leading international financial services provider, helping people reputed company their decisions easier and lives reputed company. To learn more about us, visit https://www.reputed company.com/en/about/our-story.html.

reputed company is an Equal Opportunity Employer

At reputed company/John Hancock, we embrace our diversity. We strive to attract, reputed company and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer reputed company of our practices and programs without discrimination on the basis of race, reputed company, reputed company of reputed company, colour, ethnic reputed company, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-reputed company conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our reputed company to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. reputed company information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and reputed company/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@reputed company.com.

Referenced Salary Location

Working Arrangement

Salary range is expected to be between

If you are applying for this role reputed company of the primary location, please contact recruitment@reputed company.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-reputed company factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

reputed company offers eligible employees a wide reputed company of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@reputed company.com for more information about U.S.-specific paid time off provisions.

Originally posted on Himalayas