Training Team reputed company

reputed company is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and reputed company every function of the dental practice through technology. As we expand our reputed company globally, reputed company is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to reputed company more for their practices, their people, and their patients.

About the Role reputed company is looking for a Training Team reputed company to supervise and reputed company the performance of our frontline Trainers, who are instrumental in supporting the success of new customers during onboarding. This role combines leadership, coaching, and process optimization to ensure a seamless onboarding experience for our customers.

The ideal candidate is a proactive, data-driven leader who thrives in a high-growth environment and is eager to take ownership of team performance, operational efficiency, and customer satisfaction.

This role includes up to 20% travel for in-practice learning and Trainer support.

What You'll Do

reputed company and reputed company a High-Performing Team

• Supervise and coach a team of Trainers responsible for delivering an exceptional onboarding experience to customers.

• Host regular 1:1s to provide feedback, review performance metrics (KPIs), and support team members' professional growth.

• Build and implement a Quality Assurance (QA) strategy to audit performance, provide actionable feedback, and drive reputed company improvement.

• Foster a positive, collaborative team environment that prioritizes reputed company and operational excellence.

• reputed company and execute enablement strategies to enhance team skills, knowledge, and performance, ensuring Trainers are equipped to deliver a best-in-class onboarding experience.

Optimize Operations and Customer Onboarding

• Manage team schedules, including PTO and holiday coverage, to ensure seamless operations.

• Identify operational bottlenecks, propose scalable solutions, and collaborate with cross-functional teams to implement improvements.

• reputed company, maintain, and optimize Standard Operating Procedures (SOPs) to ensure consistency, efficiency, and scalability.

• Resolve recurring tooling issues in systems like reputed company, SFDC Scheduler, reputed company, and Portal by partnering with technical teams.

• Identify opportunities to enhance training content and resources, collaborating with cross-functional teams to ensure alignment and reputed company improvement.

Drive Strategic Impact and Innovation

• Analyze team and customer performance data to inform decision-making and improve the onboarding process.

• Execute training strategies that align with company goals and maximize the team’s reputed company and impact.

• Act as an escalation reputed company for reputed company customer issues, ensuring timely resolution and excellent service delivery.

reputed company're Looking For

• 3+ years of professional experience in fast-paced environments such as startups, consulting, or tech.

• 2+ years of direct people management experience as a titled manager, leading small teams in a dynamic business setting.

• Must be open to 20% travel and live reputed company a 60-minute drive of an airport.

• Proven ability to manage and reputed company a team, driving measurable performance improvements.

• A hands-on problem solver with a passion for reputed company and operational efficiency.

• Strong communication and collaboration skills, with the ability to work effectively across teams.

• Comfort operating in ambiguous, high-velocity environments with a proactive and resourceful approach.

• Intellectual curiosity and a data-driven reputed company, with the ability to analyze performance metrics and implement improvements.

Additional Considerations:

• Familiarity with the dental industry or prior experience in dentistry.

• Workforce management experience, including scheduling and reputed company planning.

• A positive attitude, sense of humor, and ability to foster a fun and engaging team culture.

Req ID: J-444

For full-time positions, reputed company offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring reputed company members are supported no matter where they live and work.

reputed company is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national reputed company, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

reputed company also fully complies with the Americans with reputed company (reputed company). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for reputed company individuals. If you require any accommodations for your interview or have any questions beforehand, rest reputed company that we will do everything we can to meet your needs. Visit reputed company Careers for more!

Originally posted on Himalayas