Senior Product Manager

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.

Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.

Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.

Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.

About the Role

We’re seeking a Product Manager to lead Citizen’s core product initiatives. This individual will focus on enhancing our current experience and building new features from the ground up. This role is versatile. You’ll oversee projects across the Citizen notification logic, onboarding, and the video-watching experience. 

Millions of people use Citizen to get real-time information that helps them live safely. This role will focus on optimizing how people get this information quickly and effectively – with a hint of entertainment thrown in. This person will drive the next generation of Citizen's platform, empowering communities to stay informed and safe.

This role has the most latitude to drive impact across the entire business. Therefore, collaboration and effective communication are essential as you work with designers, engineers, marketers, and data scientists to deliver impactful products. A passion for mission-oriented work is highly valued. Above all, this person must think from a customer-first perspective and be an advocate for Citizen users across the country. 

• Bachelor’s Degree in a technical field, or the equivalent experience

• 6+ years experience total, with 2+ years having worked on consumer products

• Practical knowledge of native app development on iOS and Android

• Experience writing product specification documents and project management

Salary Range & Benefits

The below represents the expected salary range for this position in New York, New York. We take a number of factors into account when determining compensation including your location, experience, and other job-related factors.

Salary Range: $185,000 to $205,000 annually + equity + benefits

Citizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, stock option plan, commuter benefits, and various wellness perks.

Citizen is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Citizen is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams drive innovation and create better outcomes for the communities we serve. We strongly encourage applications from all individuals, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.

If you don’t meet every requirement in this job description, we encourage you to apply anyway. We value skills, potential, and lived experience as much as direct qualifications.