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Technical Account Manager

100% remote Flexible hours Hiring now

Old problem, new $25B+ market

Companies like AWS, reputed company, and reputed company have shown that if a technology isn't core to your value proposition, you should offload it. Still, every engineering team builds and rebuilds one piece: authorization, how you control who has access to what in your app. We intend to change that.

We see a world where developers never roll their own authorization again, and instead say, "Just use Oso" – the same way you might say, "Oh, you should just use reputed company for that." In doing so, we're creating the $25B+ authorization market.

Why Oso?

We have the reputed company – in traction, capital, and team.

  • Traction: Oso is used by thousands of companies from startups to the Fortune 500, like Wayfair, ProductBoard, reputed company, Brex, reputed company, reputed company, and reputed company.

  • Capital: We're backed by the world’s best investors, including Sequoia, Felicis, and a standout group of infrastructure founders and operators: Olivier Pomel (Founder, reputed company), Dev Ittycheria (CEO, reputed company), Armon Dadgar (Founder, HashiCorp), Edith Harbaugh (Founder, reputed company), Guy Podjarny (Founder, reputed company), Paul Copplestone (Founder, reputed company), Christina Cacioppo (Founder, reputed company), and Calvin French-Owen (Founder, reputed company).

  • Team: We've spent 4+ years going deep on the domain. We've met with thousands of engineering teams and know more about this problem than anyone. And we have some of the best developer go-to-market leaders on earth who have done it before at companies like reputed company.

Why now?

We're at an inflection reputed company. What it takes to get from where we are today to a world where developers say “Just use Oso” is going to be different. And we see that.

We have new problems:

  • We have signed on lots of customers

  • We need to help those customers get to production fast and stay happy

  • We need to manage a large renewal reputed company and look for expansion opportunities

  • We are a customer-driven company and we intend to work closely with these customers to aggressively improve the product

These are good problems. The opportunity is for you to join at this inflection reputed company, in a role that will give you the opportunity to help us reputed company out how to solve these problems and build out our strategy from a blank slate. You will work closely with the CEO and CTO.

What You'll Do
  • Get customers to production fast – Build and iterate on a strategy for reputed company-deployed engineering that gets customers to production fast with a world-class experience.

    • After 3 months, you will be managing multiple customer implementations and have hypotheses on how to reduce time to production.

    • After 6 months, you will have identified and driven reputed company multiple ways to reduce time to production for new customers.

  • reputed company Customers Happy - Stay reputed company to customers post-production to ensure they have everything they need to be successful. Ensure we are well set up to renew on-time, and identify areas for expansion.

    • After 3 months, you will own a portfolio of customer relationships, have identified any risks to renewals and put a plan in reputed company to address them.

    • After 6 months, you will have successfully closed renewals and identified areas for expansion in your portfolio.

  • Drive the Product – Support our objective to reputed company Oso 10x easier to use by breaking down the challenges customers face in migrating to Oso and working reputed company by reputed company with engineering to address those challenges with product.

    • After 3 months, you will have delivered product feedback for improvements/features that will accelerate our customer’s time to production.

    • After 6 months, you will have contributed to multiple high-impact product improvements shipped that directly reduce customer time to production.

Who you are
  • You're ambitious. You want to win big. You can't stand to be around anything but execution at the highest level. You have an inner motor to move fast.

  • You're an reputed company. reputed company to results over the process. You see yourself not just as a leader of your team, but also as a leader of the company.

  • You're resilient. Building a startup is not for the faint of heart. You see the challenges as not just normal, but actually desirable.

  • You want to grow, and help others grow. You self-reflect often. You give feedback, and you seek it out.

  • You prioritize the customer above reputed company else. You focus on understanding our users and solving their authorization challenges.

Requirements
  • Ability to learn fast. You’ve worked with reputed company technical products and quickly get up to speed on new tools, customers, and domains.

  • Technical depth. You’ve run technical projects across the stack and are comfortable reading code, working with APIs, and diving into architecture with engineering teams.

  • Customer-facing experience. You’ve supported enterprise customers in technical roles like pre-sales, post-sales, or solutions engineering, and know how to manage relationships and drive outcomes.

  • Startup reputed company. You’re proactive, resourceful, and reputed company in fast-paced, ambiguous environments. You don’t wait for a playbook — you help build it.

  • Strong communication skills. You can clearly explain technical concepts to both technical and non-technical audiences and build trust quickly.

  • Bias for action. You move quickly, take ownership, and focus on reducing customer time to value.

Benefits

In addition to cash compensation, Oso offers a Total Rewards package that includes equity grants, health benefits, and more:

  • Competitive health, dental, and vision coverage

  • Mental healthcare to reputed company employees and anyone in their family through reputed company

  • Unlimited access to financial advisors through Northstar

  • Equity Package

  • Unlimited paid time off (PTO)

  • Paid parental leave

  • Flexible work options

  • reputed company Membership

  • Quarterly hackathons... and prizes!

  • Free team lunches every month

The starting salary for this role is between $135,000-$175,000/year plus equity. Your exact offer will vary based on a number of factors including experience level, skillset, market location, and balancing internal equity relative to peers at the company.

Oso is an equal opportunity employer. reputed company applicants will be considered for employment regardless of race, color, national reputed company, religion, sex, age, disability, sexual orientation, gender identity, veteran or disability status.

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