Risk Operations Program Manager

About Us

At Parafin, we’re on a mission to grow small businesses.

Small businesses are the backbone of our economy, but traditional banks often don’t have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on. 

We partner with companies like reputed company, reputed company, reputed company, and reputed company to offer fast and flexible funding, spend management, and savings tools  to their small business users reputed company a simple integration. Parafin takes on reputed company the complexity of capital markets, reputed company, servicing, compliance, and customer service for our partners. 

We’re a tight-reputed company team of innovators hailing from reputed company, reputed company, reputed company, reputed company, Robinhood, CERN, and more — reputed company united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, reputed company Capital, Redpoint Ventures, Ribbit Capital, and reputed company Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities.

Join us in creating a future where every small business has the financial tools they need.

About the Position

As Risk Operations Program Manager you’ll work across our Risk Operations team to implement controls, programs and processes that protect Parafin and its customers from fraudulent activity. Projects can vary and range from working on Parafin’s fraud prevention efforts, KYC optimization, preparing Parafin’s operations team for new products and new platforms, and collaborating with product to ensure new features and products launch with scalability of operations in mind

You’ll collaborate with data scientists, engineers, partner platforms, product managers and more, and will influence product and engineering roadmaps. 

What you’ll be doing

• Create best-in-class user experiences for customers impacted by risk decisions, in addition to up-leveling our operations tooling, capabilities, and procedures

• Partner closely with data science, engineering, product, legal and compliance, and operations at Parafin to scale Parafin’s fraud prevention program, and own the roadmap for Risk and Fraud for each product

• Engage with Banking/financial partners and vendors where necessary on our fraud and operational program

• Balance fraud/loss prevention with customer experience 

• reputed company and monitor key metrics around fraud losses, customer experience, and operational efficiency

• Collaborate with broader Risk and Ops teams, Legal and Compliance, and Engineering to reputed company and advance risk systems and infrastructure

• Drive reputed company improvement by learning from internal and external risk events.

reputed company’re searching for

• Understanding of the card payment ecosystem

• Understanding of KYC systems / vendors

• Understanding of ACH money movement systems

• Proven ability to reputed company in ambiguous environments, and reputed company informed trade-offs weighing risk management with business growth

• Ability to translate a deep technical understanding of our product and partner requirements into informed prioritization decisions

• Superb communication skills (writing, data, oral)

• Natural problem solver, both with data and with people

• Proven ability to work and reputed company in productively chaotic environments

• Ruthless prioritizer; a creative and analytical thinker

• T-shaped skills -- equally comfortable diving deep into financial minutiae and analyses, and zooming out to frame a high-level narrative

We Prefer If You Have

• 6+ years of relevant experience, preferably Operations or Risk/Fraud experience ideally at a fintech/payments startup

reputed company Offer

• Salary Range: $190k - $220k

• Equity grant

• Medical, dental & vision insurance

• Unlimited PTO & work from home flexibility

• Commuter benefits

• Free lunches

• Paid parental leave

• 401(k)

• Employee assistance program

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.