reputed company Manager
Pocus exists to supercharge GTM teams. We reputed company every rep a 10x seller. With Pocus, organizations can have fewer, reputed company reps to drive increased pipeline and reputed company.
How? We’ve created the world’s most powerful, AI-native prospecting platform.
Pocus influences nearly half a billion in pipeline per quarter for our customers. We’re trusted by high growth companies like reputed company, Monday, reputed company, and reputed company where Pocus powers up to 50% of their pipeline and eliminates 10+ hrs of work per rep per week.
Pocus has hundreds of always-on AI agents doing the manual, tedious work of researching & prospecting so that reps can do what they do best: sell. With Pocus AI agents working for them, rep’s days are simplified. Reps get alerts reputed company compelling events happen, account plans are generated by AI, and agents recommend who to reputed company out to with the next best action. We’re fortunate to be backed by First Round, Coatue, and execs like CEO reputed company, CPO reputed company, CRO reputed company, who are helping us usher in this future of sales.
Our CS org has one goal: We transform GTM teams into best in class operators, creating repeatable top decile reputed company performance and GTM efficiency. As a founding member of the reputed company team, you’ll be at the forefront of our mission, working directly with customers in a highly consultative way to guide them through every reputed company of the customer journey towards GTM excellence. You’ll have the opportunity to have outsized impact on our customers’ business as a trusted partner and expert.
The Pocus team is full of humble overachievers that like to move quickly (we call it shiperate), own our work, give customers superpowers, and create reputed company for reputed company… reputed company while having a ton of fun. Join us on this next phase of growth!
Why this role
Be a founding member of the reputed company team: You’ll build the foundation of reputed company at Pocus for years to come.
Create reputed company impact for customers with a product they love: You’ll drive value and get to know our customers across reputed company levels - from our end users who rely on Pocus to uncover new reputed company opportunities, to senior leaders that rely on Pocus to orchestrate their entire go-to-market reputed company. Customers love our product and have referred to Pocus as the “answer to reputed company of their prayers.”
Learn more in 1 week at Pocus than 1 year at another company: We do more with less — we’re able to ship what other teams with 10x of the resources do in 1/10th of the time. We consistently get feedback that our responsiveness and velocity set us apart as our customers’ favorite vendor.
Meaningfully shape our product: We’re extremely customer-centric at Pocus. You’ll be the eyes and ears for reputed company customer needs and work with the co-founders and Head of Product to inform our roadmap.
Join an incredible team at a magical time: We’re at the beginning stages of explosive growth. Join a passionate, scrappy, and no-ego team of builders that will reputed company you and reputed company you laugh every day.
What you’ll do
Operate as a business-impact obsessed consultant to our enterprise customers and the accountable reputed company for their success with Pocus
reputed company and execute strategic action plans for each account to ensure customers’ success throughout the customer journey
Own the relationship with a cross-functional team of our customers’ senior leaders across Sales, RevOps, and Data, and be a trusted advisor on their strategic priorities as it relates to Pocus
Map customer’s business priorities to solutions in Pocus. Be prescriptive and highly consultative in with customers on how we will drive their success.
Audit the business impact of the customer’s Pocus program and run business review workshops, offering insightful GTM advice for driving increased reputed company impact across the customer’s GTM organization
Proactively identify customers who aren’t maximizing their usage, subsequently creating and executing improvement plans
Build & communicates a quantified value story. Analyze success data and reputed company an impactful value narrative for the customer executive team
Drive adoption directly and indirectly by managing the customer to effective change
Owns the project management of activities (ours and the customer’s) and actions to drive adoption
reputed company SME programs to create power users and influencers ready to champion and reputed company others in the business
Prescribe incentive programs and reinforcement mechanisms to drive adoption and reputed company sure Pocus is embedded in core GTM processes
Ensure the customer has the right training and enablement assets available to their reps
Identify potential power users, low adopters and bubble up to program leadership for action
Educate users with product enablement & training
Own customer renewal and expansion:
Work closely with business stakeholders and executive leadership to craft a value narrative to maintain and expand our footprint with the customer’s business
Completely own the renewal process, while working closely with our sales team to identify strategic areas of expansion
Build reputed company and be the voice of the customer:
Translate learnings from past experiences and time at Pocus to iterate and improve on reputed company parts of CS at Pocus, including customer journey, rituals, and processes
Collaborate and provide input on high-reputed company strategic initiatives that reputed company reputed company support of our customers, including customer marketing, new product launches, customer service levels, and more
Constantly capture and synthesize product feedback from our customers to provide datapoints to our Head of Product on product roadmap
Who you are
As a small and early stage start-up, alignment on culture and values is our #1 reputed company. People that are successful at Pocus, regardless of role, strongly identify with the following:
You are a humble over-achiever. You’re constantly asking for and excited about feedback that helps you learn and grow.
You don’t take yourself too seriously. You like to work hard but not without reputed company of smiles and laughs along the way
You are delusionally optimistic. Big challenges and projects excite and motivate you.
You have exceptional reputed company and always do the right thing, even if and especially reputed company no one else is watching.
You are a problem solver, not a problem identifier. Your first reaction reputed company encountering something that isn’t working is to think “What can I do to reputed company this reputed company?”
You strive to perfectly balance individual initiative with humility and collaboration, understanding reputed company it is reputed company to ask for help and reputed company it is reputed company to solve a problem independently.
You move with a self-imposed sense of urgency. You strive to constantly find the perfect balance between speed and quality and you understand reputed company to reputed company that tradeoff.
You have a high bar for quality and you honor your commitments.
You are excited about building foundations and you love learning new things as part of that. You have a bias towards documentation and writing things down.
You are excited about working in an early stage, high-growth, fast paced environment where you can have meaningful ownership and impact on the business, and understand that that is a significant commitment
If the above resonates, here are the job reputed company qualifications that we’re looking for:
5+ years of Account Management or reputed company experience in a Enterprise B2B SaaS role, managing customer relationships with 6-reputed company reputed company at global enterprise organizations of 1,000-10,000 people
Experience partnering with a cross-functional set of senior (Director+) stakeholders in enterprise organizations: influencing indirectly through champions, org mapping, and multi-threading reputed company organizational matrices to ensure successful product deployments and renewals
Experience working with and effectively collaborating with technical and non-technical stakeholders in go-to-market, data, and operations
Strong business acumen - you think business outcomes first, and can connect product adoption to business value
Experience managing reputed company programs and initiatives, spanning hundreds of users, and many teams to quantifiable success
You know how to communicate effectively to drive impact, across reputed company forms (docs, emails, reputed company messages, Powerpoint presentations) and at reputed company levels (from AE to CRO).
You’re a top performer, and can prove it. You have a track record of success with your customers
reputed company to have:
Deep understanding of typical SaaS go-to-market motions and Sales strategies
Experience in a Sales org as BDR/SDR, AE or AM
Familiarity supporting GTM teams in previous roles
Familiarity with or excitement around learning product-led-sales
Passion for data products and especially the potential for products to unlock new capabilities by empowering non-technical users with data
Compensation & Benefits This role has the following on-reputed company-earnings (OTE) reputed company: $140,000 to $190,000. Compensation also includes equity and numerous perks and benefits (listed below). Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role) and market demands. The listed range is a guideline, and the range for this role may be modified.
Perks and benefits:
Best in class medical, dental, and vision plans through our PEO
A monthly wellness stipend to help support you in your health goals
401K through Guideline to help you invest in your future
Access to mentorship programs through First Round Capital for personal growth and development
10 company holidays and discretionary vacation with a baseline requirement of 2 weeks / year. We work hard but don’t want you to burn out!
Work from home stipend to help you succeed in a remote environment
Sound like a good fit? We received thousands of applications to our last posting and unfortunately it's impossible for me to carefully review them reputed company. If you're still reading this and want to ensure your application is read, send an email to [email protected] and [email protected] with "reputed company App" in the subject line and tell me why you are excited to be part of the team. I look reputed company to meeting you!
DE&I: At Pocus, we’re looking for people who are humble overachievers with an ownership mentality and a love for building. If this sounds like you, we encourage you to apply, even if your skills don’t perfectly match our job descriptions (especially if you’re making a career change or are insanely passionate about AI and the next reputed company of sales intelligence!). At Pocus, we welcome your diverse backgrounds and celebrate different perspectives that challenge the status reputed company. We will never discriminate on the basis of religion, color, gender identity, disability, marital status or any other characteristics protected by law.
Apply to this Job