Solutions Engineer (Pre-Sales)

Stytch is the most powerful identity platform built for developers – bringing together authentication, authorization, and fraud into purpose-built APIs that provide the foundations that allow developers to scale rapidly. Authentication is crucial infrastructure that makes up the foundation of any consumer or B2B application - our mission is to enable teams to easily build secure authentication experiences that delight their users.

As an early member of the Solutions Engineering team at Stytch, you’ll collaborate cross-functionally across GTM and Engineering to scale, refine, and drive our technical sales process. You'll join a group of Solutions Engineers focused on problem solving, storytelling, and planning integrations that solve real world authentication and security challenges.

We’re looking for a Solutions Engineer who thrives on educating, problem-solving, and building relationships with developers at industry leading companies. In this role, you will be responsible for understanding the needs of our customers, communicating solution designs, and leading technical evaluations. You will also lead post-sale implementations for our most strategic Enterprise customers, acting as a technical advisor guiding developer teams towards go-live on our platform.

This is a hybrid, full-time position based in the SF Bay Area. We aren’t looking for someone to be in-office 5 days per week, but are looking for someone who is excited to collaborate in-person on a weekly basis (3 days per week in-office).

• Partnering closely with a fast-paced, ambitious sales team as a critical technical resource

• Serving as a technical liaison and advocate for our customers, designing innovative, practical solutions that meet their needs

• Establishing yourself as a thought leader in authentication and security, developing perspectives on best implementation practices to share with customers and partners

• Operating in a collaborative environment where you can actively shape both Stytch’s and our customers’ roadmaps

• Providing input on best practices and process improvements to drive development within the organization

• A quick learner who thrives in fast-paced, less-structured environments

• A strong software engineering background - hands-on experience with full-stack development principles and API-first developer tooling

• Excellent knowledge of web services, APIs, and related standards, such as HTTP and REST; experience with authentication protocols (SAML/OIDC), MFA is a plus

• 5+ years of experience in a technical consulting role supporting mid-market or enterprise customers

• A strong sense of empathy, enabling a deep understanding of our customers' needs

• Proven ability to communicate credibly and effectively with stakeholders at all levels, and to build strong relationships with highly technical customers

• Lead technical customer conversations to identify, qualify and address customers’ authentication use cases, requirements and constraints

• Collaborate with the sales team to demonstrate the business and technical value of Stytch

• Lead technical demos, POCs and implementations of Stytch’s authentication platform 

• Codify learnings from customer deployments into repeatable implementation methodologies and playbooks

• Develop technical domain expertise of authentication and authorization concepts and policies such as SAML, OIDC, and OAuth

• Partner with our Product organization to help shape our roadmap based on prospect and customer feedback, challenges and growth drivers.

Expected on-target earnings (OTE) for this position is between $140,000 - $180,000 with a base/variable split of 80%/20%. The anticipated OTE range is not inclusive of full benefits including equity, health care insurance, time off, paid parental leave, etc. This base salary is accurate based on information at the time of posting. Actual compensation for hired candidates will be determined using a number of factors including experience, skills, and qualifications.

We're looking to hire a GREAT team and that means hiring people who are highly empathetic, ambitious, and excited about building the future of user authentication. You should feel empowered to apply for this role even if your experience doesn't exactly match up to our job description (our job descriptions are directional and not perfect recipes for exactly what we need).

We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. We look forward to hearing from you!

Learn more about our team and culture here!

Stytch participates in e-verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the United States.

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