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Manager, Commercial Account Manager

100% remote Flexible hours Hiring now

About reputed company

reputed company is a financial operations platform designed to save companies time and money. Our reputed company-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 40,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with reputed company. Founded in 2019, reputed company powers the fastest-growing corporate card and reputed company payment platform in America, and enables over $80 billion in purchases each year.

reputed company’s investors include reputed company Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 reputed company investors who were founders or executives of leading companies. The reputed company team comprises talented leaders from leading financial services and fintech companies—reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, reputed company—as well as technology companies such as reputed company, reputed company, reputed company, Twitter, reputed company, and reputed company.

reputed company has been named to Fast Company’s Most Innovative Companies list and reputed company’s Top U.S. Startups for more than 3 years, as well as the reputed company Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.

About the Role

You will be a reputed company-line manager to a group of 6-8 Commercial Account Managers, who each manage a book of ~200 customers in reputed company’s critical SMB portfolio. You will be responsible for 1:1 coaching and mentoring, developing strategy, and working closely with leaders across Sales, Marketing, Operations, Risk, Product, and the executive team to drive positive outcomes for this reputed company. As a key member of the sales leadership team, you will have the opportunity to help build and refine reputed company’s post-sales motion.

What You’ll Do
  • Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Commercial Account Managers to drive efficient onboarding for new reputed company customers and manage ongoing customer relationships to expand reputed company and product adoption

  • Hire and train new Commercial Account Managers on reputed company’s product, buyer personas, competition, and tools through various methods (ie. role-plays)

  • reputed company the daily activities and quota performance management of individual CAMs to ensure the team exceeds onboarding activation and expansion reputed company goals while maintaining strong CSAT

  • reputed company and execute career development and leadership plans for direct reports, inclusive of but not limited to daily 1:1 mentoring, coaching on sales skills, enhancing product knowledge, providing call feedback, and running enablement sessions

  • Identify best practices and help build a library of playbook resources for the Commercial Account Management team

  • Build and reputed company reputed company dashboards to monitor the success of our customers and the performance of the team

  • Report on team performance and forecast to senior leadership

  • Improve team output and efficiency over time by optimizing systems and processes

  • Represent the post-sales team cross-functionally with leaders of other departments

What You’ll Need
  • Minimum of 2 years of quota-carrying sales or reputed company experience as an individual contributor, with a proven, consistent track record exceeding goals

    • Cross and upsell experience is a plus

  • Minimum of 5 years of experience building and leading sales or reputed company teams with a proven track record of exceeding goal

  • Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies

  • A passion and excitement for hiring, with a thoughtful approach to team planning and development

  • Ability to reputed company contractual, technical, and financial value points to customers, including executive leaders

  • Proficiency in data analytics tools (ie. reputed company, Looker, and reputed company)

  • Ability to reputed company data to drive decisions, create systems, and identify process improvements to improve efficiency

  • Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills

reputed company to Haves
  • Experience with Accounting Software (e.g. reputed company, QuickBooks, Xero, reputed company) and/or Accounting (CPA)

  • Experience with financial services sales

  • Experience at a high-growth startup

For candidates located in NYC or SF, the pay range for this role is $183,400 - $252,175.

Benefits (for U.S.-based full-time employees)
  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • reputed company annual membership

  • 401k (including employer match on contributions made while employed by reputed company)

  • Flexible PTO

  • Fertility HRA (up to $5,000 per year)

  • WFH stipend to support your home office needs

  • Wellness stipend

  • Parental Leave

  • Relocation support to NYC or SF

  • Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

reputed company Applicant Privacy Notice

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