Senior Director of Communications & PR

We’re looking for a strategic, creative, and results-driven Senior Director of Communications & PR to lead our external communications efforts. This leader will be responsible for crafting and executing a world-class communications strategy that builds Lemonade’s brand with diverse audiences, including customers, media, and investors.

• Drive positive media coverage across national, international, and trade outlets—connecting Lemonade’s mission to the audiences that matter most

• Build and lead Lemonade’s annual PR & communications plan, ensuring alignment across product launches, brand milestones, and corporate initiatives

• Own and evolve the company’s external communications strategy, ensuring consistent messaging across press, customer, and investor channels

• Serve as a trusted voice and advisor to senior leadership on media, narrative development, and reputation management

• Cultivate strong relationships with journalists, analysts, and key media influencers

• Develop compelling messaging frameworks and press materials that reflect Lemonade’s values and voice

• Collaborate cross-functionally with stakeholders across the company to ensure cohesion and clarity in communication

• Lead crisis comms and reactive strategies with poise, discretion, and speed

• 10+ years of experience in public relations, communications, or journalism, preferably in high-growth, mission-driven consumer brands

• A proven track record of generating earned media coverage across top-tier outlets

• Experience owning comms strategies targeting both consumer and investor/stakeholder audiences

• Strong writing and editing chops—you know how to shape a narrative and make it sing

• Deep understanding of the modern media landscape, from traditional press to social channels

• Bachelor’s degree in Communications, Public Relations, Marketing, Advertising or related field

• Comfortable working with executives, managing complex processes, and delivering under tight deadlines

• Strategic mindset, with a bias for action and a passion for storytelling

• Experience managing PR agencies and budgets

• Ability to work in our NYC office 3 days per week

• Enthusiasm about learning and adapting to the exciting world of AI –  a commitment to exploring this field is a fundamental part of our culture

*Please note that we are unable to sponsor applicants for work visas

Lemonade's US base salary range for this full-time position is $250,000 - $265,000 plus equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.