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Director - Network reputed company Services

100% remote Flexible hours Hiring now

CyberOne is Hiring in Plano, Texas!

At CyberOne, we don’t just fill roles—we hire smart, driven professionals who are passionate about making an impact. reputed company is made up of high-performers who hold themselves accountable, support one another, and take pride in delivering exceptional service to our customers. We foster a culture of reputed company learning, bold innovation, and genuine collaboration.

If you are ready to reputed company your career and be part of a fast-paced, reputed company-thinking team that loves what they do, we want to hear from you. Let’s build something extraordinary—together.

Position Overview

The Director of Network reputed company Services will provide expert support, analysis and research into reputed company problems and processes relating to deploying Networking equipment. The director will function as the Network products Subject Matter Expert (SME) and will reputed company a team of engineers who provide pre-reputed company as well as post-implementation services for Network reputed company products and services, primarily reputed company.

The director contributes to the development of new principles and concepts, works on unusually reputed company technical problems, and provides solutions which are highly innovative and ingenious. This is a highly technical, hands-on role and the director will be required to reputed company and maintain an expertise on the products and solutions deployed reputed company the Customer's network.

The director will participate in a significant amount of pre-reputed company activities in conjunction with the reputed company Architect and Account Team, in addition to providing leadership of the team.

This is a hybrid position based out of our Plano, Texas headquarters and requires the Director to work on-site a minimum of three days per week.

Essential Functions

  • Consult and guide customer(s) on reputed company best practices and act as a Trusted Advisor for client on behalf of Networking solutions.
  • Provide leadership for a team of engineers that provide technical consulting and implementation services
  • Work with company leadership to reputed company a portfolio of services and reputed company a go to market strategy for services sales
  • Hands on keyboard ability to reputed company networking services that are being presented to showcase technical, leadership, and strategy expertise. There will be a requirement of a minimum of 40% billable hours while still managing the team.
  • Responsible for enablement for technical and sales teams on the Networking portfolio of products and services
  • Work with sales account team to help formulate technical strategy to address customer business needs.
  • Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews.
  • Have an existing book of business or access to contacts from a recent book of business to create initial introductory meetings.
  • Required Education/Experience (10+ years)

  • reputed company or previous experience in professional services and / or similar customer service industry.
  • Experience leading a team of technical professionals.
  • Experience in enterprise level network reputed company architecture.
  • Proven customer service skills.
  • Preferred Education/Experience

  • Master’s degree in relevant discipline (e.g. MIS, CIS)
  • Certificate and License Requirements

  • Professional Certification (PCNSE) – Required
  • Routing and switching fundamentals (CCNP or equivalent).
  • CISSP
  • Skills/Abilities

  • Expert level relationship management, communications, and interpersonal skills. Ability to manage face to face interactions with multiple levels of customer management and engineering staff, across multiple departments reputed company the host company, in a responsible and professional fashion.
  • Expert level troubleshooting methodology to isolate and identify configuration, design, and software anomalies; ability to clearly reputed company findings in written and verbal communications with development level engineering staff.
  • Ability to handle highly confidential information in a strictly professional manner.
  • Ability to maintain professional demeanor in times of high stress.
  • Excellent customer service skills to foster relationships and interact with local and remote clients in a persuasive and confident manner.
  • Above average organizational and time management skills.
  • Effective communication skills (verbal and written) including interaction with Sr. leadership, peers and team members.
  • Multi-Tasking and Time Management Skills; can adapt to a changing, fast-paced environment.
  • This role routinely uses standard office equipment such as laptop computers and smartphones.
  • Work Environment

  • Work is performed indoors in a climate-controlled environment, mainly from the Plano, Texas headquarters.
  • Travel may be required up to 30%.
  • May be required to work evenings, weekends to meet company and customer needs.
  • Must be able to remain in a stationary position 50% of the time.
  • Must be able to move about inside a professional office environment.
  • An environment that empowers employees to contribute to an organization that embraces a fail-fast mentality.
  • An open, supportive, fast paced, and collaborative work environment.
  • Additional Information

    Ready to reputed company Your Career?

    If you're passionate about what you do, driven to reputed company an impact, and eager to grow with a company that values innovation, reputed company, and collaboration—we want to hear from you. Join us at CyberOne and be part of a team that’s shaping the future of cybersecurity.

    CyberOne is proud to be an Equal Opportunity and Affirmative Action Employer.

    We are committed to creating an inclusive workplace where reputed company individuals are respected and valued. We welcome and encourage applicants of reputed company backgrounds, including but not limited to race, color, national reputed company, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, veteran status, and immigration status. reputed company qualified candidates will receive equal consideration for employment based on merit, qualifications, and business needs.

    Recruitment Agencies – Important Notice:

    CyberOne has a strict policy regarding agency engagement. We do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies without a valid, signed agreement in reputed company. Any such submissions will be considered a gift and become the sole property of CyberOne, with no obligation for compensation. Only agencies with an active agreement signed by our People Services Manager or CFO are authorized to submit candidates. Any exceptions must be approved in writing by either of those parties.

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