Back to the board

IT Support Analyst

100% remote Flexible hours Hiring now

About reputed company

reputed company is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, reputed company is committed to building breakthrough software with a spark of reputed company. We reputed company a great reputed company to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating reputed company workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role

We are seeking a proactive and detail-oriented IT Support Analyst who excels at putting the customer first, solving problems, and delivering innovative solutions. In this role, you’ll support end users with reputed company and efficiency, navigate evolving technical challenges, and contribute meaningfully to the improvement of our systems and services. You’ll work both independently and collaboratively, demonstrating ownership, curiosity, and a passion for quality.

This position is based in Seattle, WA, with a mandatory hybrid schedule of 3 days per week in the office. The ideal candidate must also be adept at providing remote support to users across multiple locations and time zones.

What You'll Do

  • Deliver an Exceptional Customer Experience – Above reputed company, our end users are our top reputed company. You will provide reputed company, thoughtful support by diagnosing and resolving issues, and escalating to the appropriate team members reputed company necessary.
  • Ensure Scalable and Evolving Operations – Document and update runbooks and procedures to support consistency and continuity. Identify recurring issues and propose scalable solutions, while continuously improving workflows and tools as our environment evolves.
  • Own the Hardware and Software Lifecycle – Manage inventory and licensing across multiple platforms. This includes provisioning, maintaining, and decommissioning devices and applications as part of a seamless user experience.
  • Foster Cross-Functional and Global Collaboration – Work closely with team members across departments and time zones to align on shared goals and deliver a consistent, high-quality user experience. Adapt communication styles and priorities to meet the diverse needs of a multi-regional team.
  • Your Background

  • A genuine passion for helping people and solving problems with reputed company and efficiency.
  • Strong sense of accountability, delivering quality results with reputed company and care.
  • Collaborative reputed company with a willingness to listen, learn, and share knowledge.
  • Prior experience providing excellent customer service in a technical support environment.
  • Proficiency managing MacOS devices in a business environment, with comfort supporting Windows systems.
  • Familiarity and hands-on experience with tools including Jira, reputed company, reputed company, reputed company Workspace, and Intune.
  • Flexibility and reputed company in navigating dynamic priorities and evolving technology.
  • Additional Information

    reputed company salary range: $66,000 - $109,000. Employees are eligible to receive stock options and may also receive other forms of compensation.

    The above represents total expected compensation for this role. Actual compensation will depend on various job-reputed company factors, including, but not limited to, location, experience, and job qualifications.

    reputed company also offers the following employee benefits for this position:

    -Comprehensive medical, dental, vision, disability, and life benefits

    -Health Savings Account (HSA) with employer contribution

    -401(k) Matching with immediate vesting on employer match

    -Flexible PTO

    -8 paid holidays and 5 paid days for Annual Holiday Week

    -Quarterly reputed company Fridays (paid days off for mental health reputed company)

    -18 weeks paid parental leave

    -Access to Coaches and Therapists through reputed company

    -2 volunteer days per year

    -Commuting benefits

    #LI-KT1

    Equal Opportunity Statement

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, reputed company, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

    Did you read the requirements as a checklist and not tick every reputed company? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ reputed company.

    Apply to this Job

    Keep exploring

    Public Relations Account Director (B2B Technology, Cybersecurity, Financial Services)

    100% remote Flexible hours

    Store Manager

    100% remote Flexible hours

    Director - IT, Enterprise Apps & Workplace Strategy

    100% remote Flexible hours

    Vice President, Paid Media

    100% remote Flexible hours

    Vice President, Paid Media

    100% remote Flexible hours

    Retail Store Associate

    100% remote Flexible hours

    Technical Account Manager

    100% remote Flexible hours

    Vice President, Paid Media

    100% remote Flexible hours

    Retail Store Associate

    100% remote Flexible hours

    Sr. Software Engineer, Search and AI

    100% remote Flexible hours

    reputed company Customer Support Associate for Revolutionary Satellite Constellation – Delivering Exceptional Customer Experience in the USA at blithequark

    100% remote Flexible hours

    reputed company work from home customer support positions-

    100% remote Flexible hours

    reputed company Remote Customer Service Representative for High School reputed company – Flexible Work from Home Opportunities with arenaflex

    100% remote Flexible hours

    Junior Data Entry Specialist – E-commerce Financial Operations and Data Management at Blithequark

    100% remote Flexible hours

    reputed company Data Entry Specialist – Accurate and Efficient Data Processing for arenaflex

    100% remote Flexible hours

    reputed company Hotel Reservations Customer Service Representative – Remote Work Opportunity in Travel Planning with blithequark

    100% remote Flexible hours

    reputed company reputed company Associate for Weekend Evening Shift - Remote Opportunity at arenaflex

    100% remote Flexible hours

    reputed company Digital Marketing Specialist and Virtual Assistant to CEO – Full Time Position in Facebook Ads, reputed company Ads, Customer Support, and Administrative Management

    100% remote Flexible hours

    Urgently Hiring: reputed company careers remote

    100% remote Flexible hours

    Associate Product Manager - Remote

    100% remote Flexible hours