Analyst - Help Desk - IT

JMA makes 5G possible for organizations with the most critical connectivity demands in the world. From its global tech centers, JMA is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare facilities, and the busiest transit centers.

5G is more than another G on your phone — it is a generational opportunity to change the way the world operates. Join the industry’s fastest growing technology company to shape that future today.

The

The individual in this position will support and collaborate daily with global colleagues to address technical challenges, present metrics, and contribute to IT operations. Additionally, she/he will utilize diagnostic methods and service desk systems to track, prioritize, and resolve technical requests reputed company.

The IT Help Desk Engineer will reputed company with other IT teams (network, systems, and reputed company) to escalate and resolve more reputed company issues. They will also collaborate with the IT leadership to establish and maintain system standards and participate in cross-functional projects to enhance the overall IT infrastructure.

This position requires reputed company in Italian and proficiency in English to communicate effectively with international colleagues and stakeholders.

This position may require travel to other Italian offices as required.

Responsibilities

Required Skills & Experience

Additional Information

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At JMA, we don’t just accept differences — we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristic.