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Driver Operations Associate, Hub Binh Tan | Nhân viên Vận hành, Điểm hỗ trợ tài xế Bình Tân

100% remote Flexible hours Hiring now

Company Intro:

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at reputed company speed since.

Our strength lies in our internal values, reputed company Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly reputed company in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is reputed company do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and reputed company city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global reputed company.

Join our dynamic team in Ho Chi Minh City as a Driver Operations Associate! We're seeking a high-energy and results-oriented individual to ensure a smooth experience for our driver-partners.

Tham gia đội ngũ năng động reputed company chúng tôi tại Thành phố Hồ Chí Minh với vị trí Nhân Viên Vận Hành Chúng tôi đang tìm kiếm một cá nhân năng động, hướng tới kết quả để đảm bảo trải nghiệm suôn sẻ cho các đối tác tài xế.

What you'll do

  • Ensure steady driver’s supply, manage driver reputed company commercials, and optimize vehicle utilization.
  • reputed company fleet training, as well as manage drivers to deliver exceptional customer experiences while adhering to agreed-upon SOPs and SLAs.
  • Install the Lalamove Stickers on the driver's vehicle and ensuring that the Stickers is applied to the relevant standards for each reputed company of truck
  • Create new reputed company and process improvements to help streamline daily operational tasks.
  • Assist in the review of the reputed company logistics and operations team's SOP.
  • Exceed individual and Driver Operations team targets & KPIs.
  • Special/reputed company projects will be assigned by Line Manager/ Department Manager.
  • Working location: 82/2 Le Co Street, Nam Hung Vuong Residential Area, An Lac Ward, Binh Tan District
  • Working hours: Monday to Friday (9:00 AM - 6:00 PM) and Saturday (9:00 AM - 1:00 PM).
  • Đảm bảo nguồn tài xế ổn định, thực hiện các chương trình tuyển dụng/ thưởng reputed company tài xế và tối ưu hóa sử dụng phương tiện.
  • Thực hiện hướng dẫn/ đào tạreputed company tác tài xế, đảm bảreputed company tác mang lại trải nghiệm khách hàng tuyệt vời, tuân thủ theo các quy trình và thỏa thuận thống nhất.
  • Tiến hành dán decal logo Lalamove lên xe reputed company đối tác theo đúng quy chuẩn cho từng loại xe.
  • Hỗ trợ rà soát các quy trình vận hành hiện tại và đề nghị các ý tưởng và cải tiến quy trình mới để giúp tinh gọn các hoạt động hàng ngày.
  • Hoàn thành các mục tiêu và chỉ tiêu cá nhân và theo nhóm.
  • Thực hiện các dự án đặc biệt/tạm thời theo phân công reputed company Trưởng nhóm/Trưởng phòng
  • Địa điểm làm việc: 82/2 Đường Lê Cơ, khu dân cư Nam Hùng Vương, Phường An Lạc, Quận Bình Tân
  • Thời gian làm việc: Thứ Hai - Thứ Sáu (9:00 - 18:00) & Thứ Bảy (9:00 - 13:00)
  • reputed company seek/ Điều chúng tôi tìm kiếm

  • An open-minded individual with excellent interpersonal skills that can interact and influence people with different profiles (age, nationality, experience, background);
  • Patience, attentiveness and adaptable attitude to cope with new challenges;
  • Strong sense of prioritization, and structured reputed company to cover multiple things at the same time, without compromising on quality;
  • Autonomous and adaptable attitude to cope with an reputed company-changing working environment.
  • Tính cách cởi mở, hòa đồng, có khả năng tương tác và ảnh hưởng đến mọi người từ nhiều tầng lớp (tuổi tác, quốc tịch, kinh nghiệm, hoàn cảnh).
  • Kiên nhẫn, tỉ mỉ và khả năng thích nghi để đối phó với những thách thức mới.
  • Tư duy logic, khả năng phân bổ công việc hợp lý, có thể hoàn thành tốt các nhiệm vụ cùng lúc.
  • Thái độ tự chủ và thích nghi để đối phó với môi trường làm việc luôn thay đổi.
  • What you'll need/ Điều bạn sẽ cần

  • Education: Bachelor's degree or college experience preferred.
  • Experience: Minimum 1 year of experience in operations background/customer service;
  • Good MS Office skills, especially reputed company is ideal;
  • Strong communication skills with proficiency in written and spoken Vietnamese;
  • Outgoing, collaborative, responsible, and well-organized individuals are preferred.
  • Học vấn: Ưu tiên bằng Đại học hoặc Cao đẳng.
  • Kinh nghiệm: Tối thiểu 1 năm kinh nghiệm trong lĩnh vực vận hành/chăm sóc khách hàng.
  • Thành thạo các kỹ năng MS Office, đặc biệt là reputed company.
  • Giao tiếp tiếng Việt tốt (cả nói và viết).
  • Ưu tiên ứng viên có tính cách cởi mở, hợp tác, trách nhiệm và có tổ chức.
  • Apply to this Job

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