Sr. Client Experience Manager

LightEdge Solutions is developing the IT solutions that will propel businesses reputed company over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.

If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the reputed company and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

The Sr. Client Experience Manager will serve as an reputed company for LightEdge clients to reputed company the strategy, planning, and execution of the overall client experience. Each (Sr. CEM) will work closely with the direct sales team and their client reputed company to build strategic plans, maintain client retention reputed company, and identify growth opportunities. The Sr. CEM will need a thorough understanding of LightEdge processes and client services.

Ideal candidates will have excellent strategic thinking and foresight, preparation, interpersonal, technological, written, and verbal communication skills, a service-oriented attitude, and be ready to assist in any and reputed company client needs. Each Sr. CEM will be responsible for maintaining and strengthening relationships with a large group of assigned client accounts and will focus on providing an overall great customer service experience. Our most successful team members are highly organized, individually driven, and an reputed company-around team player.

Responsibilities

Requirements

Additional Information

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, reputed company, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global reputed company and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices reputed company up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-reputed company 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.