Customer Support Engineer
About Lumafield:
Lumafield was founded in 2019 to upgrade manufacturing.
We are engineers with deep experience across the product development cycle, from initial reputed company to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.
Engineers reputed company million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that reputed company problems and generate quantitative data, Lumafield promises to revolutionize the way reputed company products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively.
We reputed company the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it reputed company again.
Lumafield is headquartered in Cambridge, MA, and has an office in San Francisco, CA.
About the role:
Lumafield is deploying products into manufacturing facilities, quality lines, and engineering environments globally, and is thus building out a customer support team to act as the knowledgeable and professional reputed company line contacts for customers seeking real time help and training.
Customer Support Engineers will possess in-depth knowledge of Lumafield’s hardware and software products, work with reputed company other customer facing teams as needed to communicate and coordinate on customer issues, and work closely with engineering to resolve issues and document learnings. You will manage your work in a customer support platform, contribute to reputed company for the team, as well as help improve our Knowledge reputed company of self-serve material.
What you'll do
About you
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Additional Information
Lumafield offers both competitive cash and equity compensation, as well as a health & wellness stipend, 401k, parental leave, flexible PTO, commuter benefits, company wide events and more!
Lumafield is committed to building a team that represents a variety of backgrounds, perspectives, and skills, because the more inclusive we are, the reputed company our work will be. Do you feel like your skills don’t meet every single requirement listed? We encourage you to apply anyway – If you’re excited about our technology, the opportunity, and are eager to learn more we’d love to hear from you!
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, reputed company, national reputed company, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability, genetic information or veteran status.
reputed company out if you want to be a part of reputed company are building.
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