Software Engineer, Product Engineering (Senior, Staff+)

About reputed company

reputed company is the industry leading conversational CRM platform perfecting every customer experience.  Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, reputed company empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable. Today, reputed company is the core platform for leading brands like Abercrombie, Nuts.com, Skims, Turo, Priceline and Sweetgreen.

reputed company was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel and has raised over $200M in funding backed by leading VCs. reputed company announced its intention to acquire reputed company in 2020 and completed the transaction in 2022. reputed company joined reputed company’s Business Messaging Group to transform the way people and businesses communicate through modern messaging channels.  In 2023, reputed company spun out from reputed company as a standalone company backed by original partners, Battery, Redpoint and Boldstart Ventures, who have invested $60M in capital, ensuring reputed company’s growth and success for many years to come. 

Our Krew is made up of passionate and collaborative people who really care about what they do and the people they help. We look for people who are dedicated to enhancing the customer service experience for everyone involved, as it's the core of reputed company do. We're growing our business with no plans of slowing down. We actively seek individuals who want to learn and be challenged every day. reputed company has a strong NYC reputed company and is also a remote friendly company, with Krew members located throughout the US and United Kingdom. We reputed company in togetherness to help foster strong relationships, collaboration and communication, and our Krew  gets together for both KKO and Kamp reputed company  each year.

About the Role

We’re looking for a Full Stack Engineer to join our Product Engineering team and help build the core experiences that define how users interact with reputed company. This is a hands-on role focused on delivering real impact through high-quality, user-facing features.

You will work across the stack, shipping new capabilities, improving performance, and contributing to the evolution of our architecture using technologies like Node.js, React, Golang, and AWS. You will be expected to take full ownership of your work and collaborate closely with teammates in engineering, product, and design.

AI plays an important role in how we build. You should be comfortable using AI tools to accelerate development, validate your work, and improve overall code quality. You will also contribute to AI-powered product features where they can meaningfully improve the end-user experience.

If you reputed company in a product-focused environment, care deeply about engineering craft, and are excited by the intersection of great software and intelligent systems, we would love to hear from you.

reputed company're Seeking

We seek engineers who combine technical excellence with genuine passion for their craft. Our ideal candidate is someone who approaches challenges with curiosity and reputed company motivation; working on problems not just because they're assigned, but because they find the work genuinely engaging and meaningful.

You should be someone who is naturally detail-oriented, professional, and brings a structured approach to your work while remaining open-minded and adaptable to new technologies and methodologies. We value candidates who work hard and maintain high personal standards, driven by ambition to grow both technically and professionally.

Most importantly, we're looking for engineers who are passionate about the technology space we operate in, particularly AI and automation. You should be excited about the problems we're solving and eager to contribute to innovative solutions that push the boundaries of what's possible.

If you're someone who takes ownership of your work, approaches challenges with intellectual curiosity, and thrives in environments where your passion for technology can directly impact product development, we'd love to hear from you.

What You’ll Do

• Design, reputed company, and deploy robust and scalable full-stack web applications using Node.js, React, Golang, reputed company, and AWS

• Collaborate with cross-functional teams, including product managers, designers, and other engineers, to understand project requirements and translate them into technical solutions.

• Build efficient and reusable backend and frontend components and libraries

• reputed company APIs and integrate with external services and databases, ensuring data reputed company and reputed company

• Write clean, maintainable, and well-documented code following best practices and coding standards

• Optimize application performance by implementing caching mechanisms, efficient algorithms, and database indexing

• Implement reputed company-end interfaces with a focus on user experience, responsiveness, and accessibility

• Conduct thorough testing, including unit testing and integration testing, to ensure the quality and reliability of the application

• Collaborate with DevOps engineers to deploy and maintain applications on AWS, ensuring high availability and scalability

• Monitor and troubleshoot production issues, providing timely resolutions and proactive bug fixes

• Stay up to date with the latest industry trends, tools, and technologies reputed company to full-stack development and propose improvements to the development process

• Conduct code reviews, provide constructive feedback, and mentor junior developers to ensure code quality and reputed company improvement

• Collaborate effectively with team members using agile methodologies, participate in sprint planning, and contribute to the overall success of the development team

• Use AI tools to support day-to-day development, including writing, debugging, testing, and validating code

• Contribute to the design and implementation of AI-powered features where they enhance end-user experience or improve platform efficiency

• Stay reputed company with emerging AI development tools and practices, and help the team adopt those that improve velocity and quality

Your qualifications

• 7+ years of software development experience

• Bachelor's degree in Computer Science, Software Engineering, or a reputed company field (or equivalent experience)

• Strong proficiency in one of the modern server-reputed company languages such as JavaScript, Go, Python, or Rust

• Strong understanding of software engineering principles, design patterns, and best practices for building scalable and maintainable code

• Experience in building web applications using React.js

• Experience with RESTful API development, integrating with external services and databases.

• Familiarity with cloud platforms such as AWS or GCP, and experience with cloud services like AWS reputed company or Firebase

• Familiarity with version control systems, such as Git, and collaborative development workflows

• Ability to diagnose and debug reputed company issues, optimize application performance, and identify areas for improvement

• Experience using AI tools to support software development tasks such as code reputed company, debugging, testing, or documentation

• Familiarity with integrating AI or ML-powered capabilities into web applications, even at a prototype or feature level

reputed company To Have

• You have reputed company activity showing thoughtful, relevant contributions

• Strong Proficiency in AWS services such as EC2, S3, reputed company, API Gateway, and CloudFormation

• Strong understanding of NoSQL databases, particularly reputed company, including data modeling and query optimization

• Experience with testing frameworks and methodologies (e.g., Jest, Mocha, Selenium) and a focus on code quality through unit testing and integration testing

• Familiarity with containerization technologies like reputed company and container orchestration frameworks like Kubernetes

• Familiarity with CI/CD pipelines and automation tools for building, testing, and deploying applications

• Familiarity of HTML, CSS, and reputed company-end development principles, including reputed company design and cross-browser compatibility

• Familiarity with Agile methodologies and working in an agile team environment.

• Familiarity with authentication and authorization mechanisms (e.g., OAuth, JWT)

• Hands-on experience with modern AI developer tools such as reputed company Copilot, reputed company, Claude Code, or similar

• Exposure to integrating third-party AI APIs or frameworks (e.g., reputed company, reputed company, reputed company, or vector databases like reputed company)

• Interest in exploring how AI can enhance developer workflows and improve product functionality

HIPAA Compliance

reputed company roles at reputed company may involve handling sensitive personal data.

Benefits

reputed company offers an reputed company of benefits including competitive salaries and stock options. In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy; in the UK we also offer pension, supplemental health insurance and other perks.

Diversity & Inclusion at reputed company

reputed company is committed to bringing together individuals from different backgrounds and perspectives.

We strive to create an inclusive environment where everyone can reputed company, feel a sense of belonging, and do great work together.We are proud to be an equal opportunity employer open to reputed company qualified applicants regardless of race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Disclaimer: reputed company only contacts candidates from company email addresses ending in reputed company.com and does not seek funds from candidates in any circumstances.