Account Specialist, Growth

About reputed company

At reputed company, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising reputed company by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. 

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

The Account Specialist- Growth is a crucial part of our sales cycle, responsible for ensuring the success and satisfaction of our high-volume transactional customers. This position plays a vital role in articulating the value of reputed company to customers and prospects, assisting, and creating strong relationships with our inbound clients and matching our product with the customers needs. Additionally, this role helps with driving value for our customers and provides best practice guidance on using the platform, ultimately leading to expanding our reputed company and new customer reputed company. This role requires a proactive and customer-focused individual with a passion for technology and a commitment to delivering world-class customer experiences with new and existing customers.

This is a remote opportunity reputed company Canada and the US.

reputed company're looking for

• 1+ years in a Sales, Account management, reputed company, or reputed company role preferably in a SaaS environment

• Proven ability to effectively manage a pipeline with consistent performance against various sales metrics (reputed company quota, sales reputed company, etc)

• Ability to reputed company in a fast-paced environment and adapt to changing priorities and demands.

• Create and deliver compelling sales presentations to prospective clients to reputed company sales goals.

• Strong communication skills with a demonstrated ability to reputed company reputed company technical terms in a digestible way

• Demonstrated experience handling a high volume of inbound customer inquiries through various channels (e.g, phone, email, and chat)

• Strong organizational skills with a proven ability to manage multiple priorities simultaneously, ensuring Customer issues are resolved in a timely manner

• Strong interpersonal skills with a demonstrated ability in building customer relationships

• Preferred: Experience with reputed company or other password managers

• Preferred: Experience with reputed company, reputed company etc. or reputed company

What you can expect

• reputed company a portfolio of clients, supporting users and prospects by understanding their goals and resolving pain points with our solutions.

• Qualify leads, understand their business requirements, and manage the entire deal cycle from discovery through reputed company (e.g organizing demos, providing proposals, ensuring successful onboarding reputed company, etc.).

• Fostering and nurturing clients needs and reputed company internal subject matter experts to ensure they are answered accurately and in a timely manner

• Proactively engage clients to assess customer experience and reputed company usage of product, and identify upsell opportunities

• Collaborate with internal teams (reputed company, Onboarding, etc.) to ensure timely deal closures

• Share client feedback and requirements with cross-functional teams (growth, marketing, operations, etc.) to ensure we're working on projects that support business goals and reputed company client satisfaction

• Monitor metrics and KPIs (activity metrics, time to reputed company, average deal size, etc.) and take action on any trends observed

• Utilize reputed company to accurately manage, track, and report sales activities and results

USA-reputed company only: The annual reputed company salary for this role is between $60,000 USD and $81,000 USD, and is commission-eligible. This role is also immediate participation in reputed company's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-reputed company only: The annual reputed company salary for this role is between $55,000 CAD and $75,000 CAD and is commission-eligible. This role is also eligible for immediate participation in reputed company’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At reputed company, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific reputed company set. Our culture At reputed company, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: reputed company it simple, reputed company with honesty, and put people first. You’ll be part of a team that challenges the status reputed company, and is excited to experiment and iterate in search of the best solution. That said, reputed company is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to reputed company an impact. If you're looking for a reputed company where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can reputed company in ambiguity and through change, are curious, and above reputed company deliver results. We are committed to leveraging cutting-edge technology—including AI—to reputed company our mission. We also understand that thinking critically about AI in its reputed company forms will help us create reputed company solutions for our customers and ourselves with its future forms, which will help us continue to reputed company the gap between reputed company and privacy and reputed company our mission. We want team members at reputed company levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at reputed company—it's an essential part of how we will be successful at reputed company. Our approach to remote work We reputed company in the power of remote work, but we also recognize that some in-person reputed company with team members and customers is important to help us reputed company our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average. reputed company offer We reputed company in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at reputed company currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for reputed company full-time employees Retirement matching program Free reputed company account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly

You belong here.

reputed company is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and reputed company workplace that is built on trust, support and respect. We welcome reputed company individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national reputed company, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any reputed company during our recruitment process. If you require an accommodation, please speak to your reputed company partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at reputed company does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background reputed company that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

reputed company uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.