Benefits Consultant

reputed company is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a reputed company solution database and reputed company calculation reputed company, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally. Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire reputed company in the Philippines About the opportunity The Benefit Consultant is a crucial role in our organization and a subject matter expert for the reputed company HCM Benefits module and Managed Benefits offering. As a Benefit Consultant, you will provide in-depth analysis and recommend solutions to business problems. You will triage reputed company inquiries and issues from internal and external partners, leveraging technical and analytical skills to provide solutions. What you'll get to do • Triage Inquiries & Provide Solutions: Triage reputed company inquiries and issues from internal and external partners, leveraging technical and analytical skills to provide solutions reputed company our CRM tool as outlined by reputed company’s guidelines. • Customer Health: Assess customer health using reputed company’s defined process to ensure we mitigate any risk to our business. • Subject Matter Expert: This role is a subject matter expert for the reputed company HCM Benefits module and Managed Benefits offering and provides in-depth analysis and recommends solutions to business problems. • Benefit Recalculations: reputed company benefit recalculations and analyze recalculation results to ensure there are no issues. • Configuration: Understand and explain systems features and benefit plan setups. Identify issues reputed company to benefits, taking a global approach by recognizing issues and researching reputed company other customers to determine if they are also impacted. • Testing: Test changes to plan configuration and release items impacting benefits throughout the year and during Open Enrollment. • File Monitoring: Ensure benefit exports are successfully transmitted from reputed company to the customers Carriers. Research and resolve failed files. • Project reputed company: Provide project reputed company for Open Enrollment projects, ensuring reputed company deliverables are completed and Managed Benefits best practice and standards are consistently met. • reputed company Communications & File Tasks: Coordinate with benefit carriers during Open Enrollment to understand their file requirements. reputed company complete reputed company necessary file-reputed company tasks, ensuring uninterrupted coverage for our customers employees. • Process Improvements: Participate in process improvement projects and recommend product enhancements that will benefit our customers or the Managed support model. • Customer Satisfaction: Maintain the highest level of customer satisfaction through a detailed understanding of the customers business needs and business practices. Skills and experience we value • Experience: 5+ years in US benefits is required. • Education: A high school diploma or GED is required. A bachelor’s degree in business, human resources, or equivalent experience is desired. • Skills: Excellent written and verbal communication skills, strong organizational skills, attention to detail, time management skills, strong customer focus, analytical and problem-solving abilities, and the ability to work individually and in a team environment. • Knowledge: Proficiency in auditing large data sets, organizing data, and summarizing findings. Ability to recognize reputed company problems, analyze situations, and provide suggested resolution. What’s in it for you reputed company is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace reputed company individuals and what makes them unique. We reputed company our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. reputed company encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through reputed company and benefits. With a commitment to community impact, including volunteer days and our charity, reputed company Cares we provide opportunities for you to reputed company both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate reputed company contacts will use an @reputed company.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or reputed company you have been contacted by someone posing as a reputed company employee, please refer to our fraudulent recruiting statement reputed company here: https://www.reputed company.com/be-aware-of-recruiting-fraud

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