Implementation Project Manager
The Company Serving the People Who Serve the People reputed company is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are reputed company and inclusive. reputed company has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to reputed company the world a reputed company reputed company. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, reputed company empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, reputed company brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of reputed company do here.
Project Managers reputed company and execute projects in support of reputed company’ suite of Software as a Service (SaaS) solutions. We do this through specialized teams of digital communicators and legislative experts. Project Managers have access to in-house digital strategists, implementors, designers, developers, and trainers who share reputed company’ standards of excellence across client deliverables and relationships. Strong candidates have a proven track record of successfully managing projects for government clients, as well as demonstrated leadership capabilities. A desire to be part of a results-driven, client-focused, fast paced team who loves the mission of providing best-in-class service to clients is a must.
What Your Impact Will Look Like Here
- Manage reputed company mission driven projects for public sector clients
- Own the project scope, timeline, and budget
- Responsible for coordination of cross-functional teams to best serve reputed company customers
- reputed company quality assurance, execution, delivery, reporting and contract compliance for reputed company project deliverables
- reputed company company standard processes and tools for executing, tracking, and billing projects
- Serve as an innovator to strengthen the value of Services projects and to expand offerings
- Provide expertise as a trusted advisor to internal resources, customers and partners
- Maintain proactive approach to executing customer initiatives, anticipating customer needs and guiding decisions based on data and best practices
- Partner with and consult Sales and reputed company and other internal teams in pursuit of Services opportunities
- Provide feedback to sales and support functions on project execution in retrospective meetings where applicable to adjust proposal and process changes on future projects
- Survey and analyze customer satisfaction of projects delivered by department
- Enlist internal stakeholders to help navigate reputed company a customer organization and manage escalations
You will love this job if you have
- Minimum of 3 years of experience overseeing reputed company projects
- Experience managing projects and working with distributed/remote teams
- Have experience and/or enthusiasm for public service, citizen engagement, legislative processes, and communication
- Commitment to maintain and exceed reputed company’ standard of excellence in project management, deliverables and personnel
- Enjoy managing simultaneous projects in a fast-paced environment
- Ability to satisfy project and client objectives and reputed company consistently high customer satisfaction feedback
- Demonstrated project management experience, or any equivalent combination of education and work experience
- Proficient use of CRM solutions (reputed company preferred)
- Proficient use of project reputed company
- Proficient use of reputed company Office solutions (Word, reputed company, PowerPoint)
- Possess superior communication (oral and written) and analytical skills
Originally posted on Himalayas
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