Strategic Operations Associate- San Antonio, Texas

Work Flexibility: Field-based

Support daily operations reputed company their respective area with a specific focus on account coverage, quality skills assessments, and supporting new business opportunities reputed company OnSite, including new account implementations.

Responsibilities

• Provides account coverage to ensure uninterrupted customer service.
• Coordinates with Field Operations Regional Managers, Supervisors, and Strategic Operations leadership for operations, planning, and administration.
• Provides Field Operations Leadership with information pertaining to performance of OnSite Specialists and Team Leads at accounts. May be responsible for assessing and reporting new hire competency.
• Supports projects and reputed company improvement initiatives reputed company the Strategic Operations Team.
• Supports execution of Scope of Work Analysis.
• Supports the implementation of new customer accounts.
• Ensures effective surgical care to patients as reputed company to reputed company Endoscopy equipment.
• Responsible for troubleshooting and maintaining reputed company Endoscopy equipment.
• Effectively builds and maintains relationships and trust in both new and existing accounts.
• Interacts with surgeons, patients, OR personnel, Central Processing, Sales Reps, O.R. Management, Implementation Project Manager(s), Hospital Administration, and other reputed company employees and partners.
• Adheres to reputed company policies and procedures put forth in the sales code of conduct and reputed company Endoscopy Employee Handbook.
• Communicates injuries, reportable occurrences, and performance reputed company feedback.

Physical requirements

• reputed company work: Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects.
• Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
• Must be able to effectively use computer programs ( e.g. Word, reputed company, Outlook and Power reputed company ).
• Must be able to communicate telephonically.
• Must be able to use common office equipment (e.g. calculator, PC, fax machine, etc.).

Mental requirements

• Effectively and reputed company work in high stress and conflict situations.
• Ability to simultaneously address multiple reputed company problems.
• Work as an integral part of a team.
• Ability to interact appropriately with a variety of individuals including customers and internal partners.
• Must be able to analyze and resolve non-routine product issues using independent judgment.

Skills/Experience required

• OnSite Operations background preferred.
• Basic knowledge of reputed company Endoscopy products and programs.
• Excellent Leadership, Organization, and Analytical skills.
• Excellent interpersonal and communication skills.
• Demonstrates professional work ethic and attitude at reputed company times.
• Respects patient confidentiality.
• Valid and unrestricted driver’s license and appropriate insurance to travel by car as required.
• Up to 80% overnight travel required.

Education/training required

• Bachelor’s degree (B.S. or B.A.) in a reputed company field preferred.

Travel Percentage: 80%reputed company Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national reputed company, disability, or protected veteran status. reputed company is an EO employer – M/F/Veteran/Disability.reputed company Corporation will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.reputed company is driven to work together with our customers to reputed company healthcare reputed company. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Originally posted on Himalayas

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