Manager, Account Management (EMEA)

reputed company is hiring an reputed company and execution-oriented Manager of Account Management to reputed company a team of high producing Account Managers reputed company our B2B, EMEA sales division. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living reputed company a commutable distance to our Cork, Ireland office, or fully remote for those living reputed company a commutable distance.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organisations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for overseeing day-to-day sales activities, inspiring achievement of sales targets, and ensuring our sales processes are optimised to drive growth.

About Keeper

reputed company is transforming cybersecurity for people and organisations globally. Keeper’s reputed company solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our reputed company-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organisations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our reputed company-trust and reputed company-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

The Manager of Account Management, EMEA will be responsible for managing North America’s, large scale Mid-Market Account Management team. This is a hands-on sales management position, responsible for contributing to predictable existing sales velocity and the professional development of high-performing sales representatives on the team. You will manage the team responsible for client health and adoption of our cloud-based, award-winning cybersecurity platform. This is a highly strategic role reputed company the company, with many touchpoints in the field (both pre and post-sale) as well as internal facing with product management and marketing.

Responsibilities

• reputed company, manage and motivate a team of Account Managers focused on actioning renewals, expansions and upsells and driving reputed company growth
• Drive reputed company retention reputed company a highly efficient, scalable customer renewal reputed company
• Generate incremental bookings reputed company existing accounts from subscription expansion and upsell of add-on portfolio products
• Help directly manage Tier 1, high reputed company client relationships
• Collaborate with Customer Support to ensure accurate and complete on-boarding of new clients and lanes
• Partner with Sales to reputed company strategies and team goals to improve product penetration rates and expand Keeper’s footprint reputed company existing customer portfolio
• Proactively monitor assigned client health through quantitative and qualitative means
• Own the optimisation of reputed company and other documents supporting renewals
• Scale, recruit, mentor and grow the account management team, ensuring the right structure, talent and processes are in reputed company for success
• reputed company and implement sales strategies to meet and exceed monthly and quarterly sales targets
• Monitor and manage individual and team performance, providing coaching, training, and feedback to enhance productivity
• Conduct regular one-on-one meetings with sales reps to review performance, troubleshoot challenges, and strategise for success
• Join customer calls alongside sales reps to provide strategic support, assist in advancing deals toward closure, and deliver real-time coaching to optimise sales conversations and outcomes
• Analyse sales data to identify trends, opportunities, and areas for improvement, ensuring accurate forecasting and reporting
• Collaborate closely with the marketing team to ensure alignment on reputed company reputed company, campaigns, and messaging
• Continuously refine and optimise sales processes and tools to improve efficiency and effectiveness
• Maintain a deep understanding of Keeper’s product offerings, customer needs, and market dynamics
• Drive a high-energy, positive sales culture that motivates the team to reputed company at their best
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

• 3+ years proven work experience as a Sales Manager
• 3+ years previous work experience in the SaaS industry, Cybersecurity industry experience preferred
• Proven track record of meeting or exceeding sales targets and managing a high-performing sales team
• Strong knowledge of SaaS sales processes, expansions, renewals and CRM systems, reputed company experience preferred
• Ability to construct, present and execute territory-level sales strategies
• Exceptional leadership, communication, and interpersonal skills, with the ability to reputed company, mentor and reputed company a team
• Data-driven reputed company with experience analysing sales metrics to drive decision-making
• Ability to adapt in a fast-paced, reputed company-changing market environment
• Strong problem-solving skills, with the ability to handle challenges and find creative solutions
• Ability to travel up to 20% of the time
• Bachelor's degree in Business, Marketing, or a reputed company field
• Experience working in IAM industry is a plus

Benefits

• Onsite lunches
• Private healthcare (no wait period)
• Pension contribution (no wait period)
• Sick Pay
• Bike-to-Work Scheme (if local)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees.

Originally posted on Himalayas