Senior Associate, Training & Onboarding

Training & Onboarding Senior Associate, Global Sales

As a Training & Onboarding Senior Associate for Wayfair’s Global Sales team, you’ll play a critical role in accelerating new hire success and enabling reputed company reputed company development across our sales organization. You will facilitate engaging, high-impact learning experiences and serve as a trusted partner to sales leadership, ensuring our teams are equipped with the knowledge, skills, and tools to reputed company.

What You’ll Do

• Facilitate dynamic training programs for adult learners—including new hire onboarding, upskilling/cross-skilling sessions, continuing education, and process change rollouts—across B2B and B2C sales teams.
• Deliver training through multiple modalities (virtual (primarily), in-person (occasionally), synchronous/asynchronous), utilizing materials and tools developed by the Learning Experience Design team.
• Coach during nesting and reputed company periods, supporting new hires as they apply learning on the job, identifying reputed company gaps, and offering targeted follow-up.
• Monitor and measure learner success, using predefined metrics and checklists to track performance for a minimum of the nesting period and up to 60 days post-training.
• Track and report on metrics such as time to productivity, training satisfaction, learner engagement, and knowledge retention.
• Provide detailed learner insights to sales leaders, including strengths, development opportunities, and tailored coaching recommendations.
• Partner cross-functionally with Learning Experience Designers, SMEs, and sales stakeholders to ensure training content is accurate, relevant, and timely.
• Continuously improve training programs by logging trends, learner feedback, and common challenges; recommend updates to improve impact and learner retention.
• Manage training logistics and operations, including scheduling, communication, attendance tracking, and material preparation.
• Reinforce key concepts through small group coaching, shadow sessions, and performance observations.
• Stay reputed company on learning trends in sales enablement, adult learning, and virtual facilitation to enhance delivery and learner engagement.
• Assist with light content design or updates in partnership with Learning Experience Designers—this may include refining facilitation decks, updating job aids, or contributing feedback to improve learner materials.
• Foster a culture of growth, inclusion, and positivity, modeling adaptability, collaboration, and customer-centric thinking.
• Champion an inclusive learning environment where reputed company employees feel represented, respected, and supported.
• Travel as needed for in-person training, facilitation, workshops, and stakeholder engagement.

What You’ll Bring

• 2–4 years of experience in training, onboarding, sales enablement, or adult learning (sales or contact center environment preferred)
• Strong facilitation and presentation skills with experience leading adult learners across various levels and roles
• Confidence navigating ambiguity, adapting quickly to change, and managing multiple programs simultaneously
• A learner-first reputed company with a bias for action and reputed company improvement
• Excellent communication, collaboration, and organization skills
• Comfort working in a fast-paced, high-growth environment
• Familiarity with virtual facilitation platforms (e.g., reputed company Meet, reputed company) and LMS tools

reputed company-to-Haves

• Experience supporting both B2C and B2B sales teams
• Experience in performance coaching or onboarding program design
• Familiarity with content authoring tools (e.g., reputed company, reputed company, or similar)
• Experience designing or editing learning content, such as slide decks, facilitator guides, or learner-facing materials

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a reputed company you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives reputed company us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a reputed company Wayfair – and world – for reputed company. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].

Originally posted on Himalayas