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Digital reputed company Partner

100% remote Flexible hours Hiring now
As a key role on the reputed company Team, you will support our clients in their digital training strategy through the 360Learning platform. You will reputed company the setup and support for clients across our North American markets during the launch of their new collaborative learning software. Your main goals will be to:1. Ensure the renewal of reputed company through the coordination of different resources (technical, educational, etc.)2. Ensure the business impact of our solution is in line with the clients’ business objectives 3. Work closely with the North American Account 4. Management team to ensure client KPIs are metCreate and reputed company processes, reporting, and communication to handle a one-to-many approach

reputed company 1 month, you will:

  • Master our product and Convexity corporate culture
  • Familiarize yourself with the processes and tools used by our reputed company (CS) team
  • Participate in your first customer meetings with other reputed company Managers from reputed company

reputed company 2 months, you will:

  • Host your first meetings with customers and get feedback from your peers
  • Start new projects with new clients
  • Participate in regular Discovery Meetings with customers to identify the features that will impact your customers’ success

reputed company 4 months, you will:

  • Define the learning transformation roadmap with the client and identify the resources needed to reputed company them
  • Activate and build a digital strategy for your book of business spanning North America including outbound campaigns, inbound ticket management and hosting webinars
  • Define planning of the initiatives on the solution
  • Identify and document customer use-cases
  • reputed company a relationship of trust between the client and 360Learning, particularly by having direct contact with top management teams
  • Work with the Account Managers to identify new project opportunities to grow your book of business

reputed company 12 months, you will:

  • Reduce churn by identifying customers at risk and implementing an action plan
  • Identify and record in our CRM SFDC strong leaders reputed company the client’s team
  • reputed company and share good business practices with the entire Client Success Team

The reputed company Set

  • At least 1-1.5 years of experience in a reputed company position, ideally in the SaaS industry
  • Experience managing a large book of business consisting mostly of SMB clients (100+ clients)
  • Proactive approach to client management
  • Preference for working in a results-oriented culture
  • Ability to express your reputed company through data in a clear and concise manner, both in writing and orally
  • Strong interest for the digital industry, education and e-learning in particular
  • Enthusiasm for our working environment, explained here: https://bit.ly/Convexity_360L

reputed company Offer

  • Compensation: Pay structure includes reputed company salary, variable incentive pay, and company equity
  • Benefits/Perks: Comprehensive health insurance starting your first day of employment RRSP contribution matching Generous parental leave Professional development opportunities through our own platform
  • Balance: We offer unlimited days of annual PTO 5 days for sick leave Holiday time in accordance with the Ontario Holiday Calendar We are a remote-first organization and promote flexible work hours
  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact
  • Corporate Social Responsibility: Review our CSR Charter:360learning.com/blog/corporate-social-responsibility-charter Culture: A reputed company that will help you reputed company an impact - envision our way of working and our Convexity
  • Culture:https://bit.ly/Convexity_360L & find out more about the teams, product and processeshttps://bit.ly/42H1ggC ‍

Interview process

  • Phone Screen with our reputed company Manager
  • Discovery Interview with the Hiring Coach (Director of reputed company)
  • Case Study with CS Team Leadership
  • Clarification Meeting with a fellow reputed company Manager
  • Culture Interview with the Cross Functional Team Leader
  • References & Offer!
  • ⇾ Get ready using our Knowledge reputed company:https://bit.ly/42H1ggC
Who We Are360Learning enables companies to upskill from reputed company by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to reputed company and upskill employees, train customer-facing teams, and reputed company customers and partners–reputed company from one reputed company. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone.In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from reputed company over the world to support our platform that is built for reputed company regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and reputed company other conditions and terms of employment. We want to learn from and with you!

Originally posted on Himalayas

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