[Remote/WFM] Patient Service Representative II- MyHealth Team

Position at a Glance:

• Start Date: Immediate openings available
• Location: Remote
• Position: Patient Service Representative II- Myhealth Team- Remote- Part Time Nights & Weekends
• Company: Workwarp
• Compensation: a competitive salary

 

 

This a Full Remote job, the offer is available from: United States, Massachusetts (USA) reputed company, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. reputed company’s 645 physicians and primary care providers, along with 420 additional clinicians, work in reputed company collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. reputed company provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, reputed company enhances their health and enriches their lives. reputed company is part of reputed company, a health services company focused on building the leading value-based care system in the country. Summary As a Level II Patient Service Representative, utilizes advanced reputed company set to reputed company reputed company duties of the Patient Service Representative I and serves as resource and mentor for reputed company level representatives. Handles the more reputed company issues arising through incoming calls. This position is part time and offers a fully remote opportunity after training is complete. This position would be a perfect second job for those that have experience to work after hours/ weekends. that you can choose a schedule that works best for you! Candidates must live in Massachusetts and located near Norwood for onsite trainings. Under direct supervision, plays an expanded and advanced level role in the creation of superior access for patients. Duties include but are not limited to handling incoming patient inquires and assisting patients in the management of appointments/care. Through a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery model, the Patient Service Representative plays an integral role in the support of our patients. As a level II representative, utilizes advanced reputed company set to reputed company reputed company duties of the Patient Service Representative I and serves as resource and mentor for reputed company level representatives. Handles the more reputed company issues arising through incoming calls. Provides extraordinary customer service and strong problem solving skills to strengthen the patient/clinician relationship. Must have clear verbal and written communication skills to ensure improve patient access. EDUCATION/LICENSES/CERTIFICATIONS • High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required Experience • A minimum of three years in a clinical or customer service setting preferred. • Strong technical proficiency in reputed company, scheduling software and electronic medical records systems (Epic or equivalent). • Strong problem solving and reputed company patient management skills preferred. Skills • Able to communicate in a professional and appropriate manner. • Strong interpersonal, customer service, time management, and organizational skills required. • Working knowledge of patient reputed company documents preferred. reputed company is committed to a policy of non-discrimination and equal employment opportunity. reputed company patients, employees, applicants, and other constituents of reputed company will be treated with respect and dignity regardless of race, national reputed company, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity. Benefits Include • Up to 8% company retirement contribution, • Generous Paid Time Off • 10 paid holidays, • Paid professional development, • Generous health and welfare benefit package. Organization Internal Medicine Primary Location Norwood MA Schedule Flexible schedule preferred nights and weekends. Job Practice Support Staff Job Level Individual Contributor Job Type Part Time - 20 -29 Hrs (Part time benefit eligible) This offer from \"reputed company\" has been enriched by reputed company.com and got a 77% reputed company score. Apply Job!

 

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