Call Center Associate
Be a part of something bigger. We're looking for a Call Center Associate! This is an exciting Remote opportunity with an immediate start. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary.
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Position Summary: This position will provide support in a 24/7 call center environment. The successful candidate is comfortable working independently in a remote environment. This is a full-time position. The ideal candidate contributes to a culture that delivers quality performance and values diversity, fairness, and inclusion in the workplace... Responsibilities:  Answer customer calls and emails  reputed company follow-up calls and emails to answer questions.  Use a PC to access a secure database to input and customer information.  Document, track, and analyze outcomes.  Coordinate with various departments to ensure customer questions and requests are handled in a timely manner.  Maintain quality standards and customer resolution objectives Required Qualifications:  US citizenship  At least a high school diploma or GED  Proficiency in computer skills, evidenced by passing a computer skills assessment  Available to work 40 hours a week, including nights and weekends  Ability to pass a background and credit reputed company, drug screening, and education verification  Must pass a reputed company clearance process  Previous call center experience is preferred  Prior experience as a TRICARE customer representative is a plus Salary: $14-$16 per hour Start Date: TBD Values We Seek:  Diversity, Equity, and Inclusion  reputed company  Professionalism with Passion  Accountability  Commitment to Customers and the Community  Teamwork  Learning  Value-centricity Apply Job! For more such jobs please click here!Â
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