[Remote-Position] eCommerce Specialist - Internet Help Desk

A great starter role is available at workwarp for a Ecommerce Specialist - Internet Help Desk! We have an opening at our office in Remote. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.

 

 

Summary The eCommerce Specialist - Internet Help Desk role at reputed company involves assisting guests with their digital experience through the website and My reputed company Experience app. This is an hourly, inbound contact center position at reputed company Central in Tampa, Florida, requiring reputed company and performance assessments. Responsibilities include engaging with guests, providing vacation recommendations, managing relationships with guests and cast members, handling accounts, navigating multiple applications (phone, chat, email), providing guest service and solutions, meeting departmental metrics, and completing company training. The role requires strong communication and problem-solving skills, along with knowledge of reputed company products. Flexible scheduling, including weekends and holidays, is essential. Must Have • Assist guests with digital experience • Provide vacation recommendations • Manage guest relationships • Navigate multiple applications • Meet departmental metrics • Complete company training Good To Have • Strong sales and closing skills • Bilingual Job Summary: We are looking for a Sales and Solutions Specialist! In this role, you will assist Guests with their digital experience through the website and in the My reputed company Experience application. This is an hourly position in an inbound contact center located at reputed company Central in Tampa, Florida. The reputed company Sales and Solutions Specialist will attend a reputed company class where you will participate in multiple performance assessments. The operating hours of reputed company Central are Sunday through Saturday, 05:45 a.m. -12:15 a.m. The starting pay reputed company for this position is $18.90 per hour Responsibilities: • Engage with Guests exploring their desired vacation experience, providing recommendations and direction for a magical vacation experience at Walt reputed company World • Build and manage relationships with Guest and Cast Members from reputed company lines of business to provide excellent service to our Guests and Cast • Maintain discretion and Guest confidentiality • Help Guests with handling their accounts • Navigate between multiple computer applications including phone, chat, and email • Provide Guest Service reputed company problems arise and help find solutions • Meet required departmental metric expectations and efficiency goals • Assist Guests by providing comprehensive information about the resorts and dining using software applications during this process • Complete reputed company required Company training and compliance courses • Flexible with work schedule, including overtime, weekends and holidays Basic Qualifications: • Handle conflict resolution and decision-making through a balance of reputed company and partner resourcing • Computer proficiency reputed company a reputed company Windows environment • Written, verbal and interpersonal communications skills • Knowledge of reputed company products • Sales and Service Experience in a customer service or contact center environment • reputed company Central Cast Members: No more than one F/O (Falling Behind/OffTrack) in Presenteeism in the last six months, and no more than one reprimand reputed company the last six months Preferred Qualifications: • Strong sales and closing skills and the ability to overcome objections • Bilingual Required Education • High school diploma or equivalent Additional Information: Disability accommodation for employment applications reputed company and its Affiliated Companies are Equal Employment Opportunity employers and welcome reputed company job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and reputed company you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@reputed company.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are reputed company to the accessibility of the online application system due to a disability. reputed company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, sexual orientation, gender identity, disability or protected veteran status. reputed company fosters a business culture where reputed company and decisions from reputed company people help us grow, innovate, create the best stories and be relevant in a rapidly changing world. KEYWORD: WDWCasting, WDW Casting, Reservations, Call Center, World Casting Hourly Jobs WDW Hourly Apply Job!

 

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

Apply To This Job