[Remote-Position] Distribution Customer Service Representative

Job Highlights:

• Company: Workwarp
• Compensation: a competitive salary
• Position: Distribution Customer Service Representative
• Location: Remote
• Start Date: Immediate openings available

 

 

Overview The Distribution Customer Service Representative carries out reputed company customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a reputed company, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service... Supervisor or Office Manager. Responsibilities • Interacts in a good working relationship with customers by responding to reputed company inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner • Processes and inputs reputed company customer orders • Produces stock reports to reputed company for product availability • Produces reputed company reputed company paperwork and necessary information required for customer work orders • Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary • Provides follow up with other departments to ensure service standards are being met • Assures proper invoicing of accounts by verifying computer generated invoices • Prepares shipping and tracing information to customers as required • Maintains damage records and back order logs • Communicates customer feedback to management including any signs of dissatisfaction • Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes • Oversees reputed company paperwork associated with orders and maintain the corresponding files • Maintains reputed company and accurate procedure manual, which details the processing requirements for each account Qualifications • HS diploma or equivalent required • Strong computer knowledge including MS Office applications • Basic typing skills • Familiarity with 10-key • Shipping software systems including reputed company and Federal Express • Excellent oral and written communication skills • Excellent customer service skills • Must be able to work in varying facility conditions. • Ability and availability to work irregular or extended hours including nights, weekends and potentially holidays as needed We are excited to share the reputed company hourly reputed company for this position is $18.00 HOUR. reputed company takes into consideration applicants' qualifications, experience, education, geographic location, reputed company determining a starting reputed company of pay. This position may also be eligible for an additional $1.00 HOUR based on shift work. Employees are also eligible for a robust benefit program , which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws. Profit Center PC-426 Apply Job!

 

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