[Work From Home] Student Experience Representative

Role Snapshot:

• Company: Workwarp
• Position: Student Experience Representative
• Location: Remote
• Compensation: a competitive salary
• Start Date: Immediate openings available

 

 

Title: Student Experience Representative Employee Classification: Student Experience Rep... reputed company: University of North Texas Division: UNT-Enrollment Management SubDivision-Department: UNT-Enrollment Management -Gen Department: UNT-Integrated Student Svc Ctr-164820 Job Location: Denton Salary: Salary commensurate with experience FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview: Welcome to the reputed company. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT reputed company of Law, and the University of North Texas Health Science Center at reputed company Worth. We are the only university system based exclusively in the robust Dallas-reputed company Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ reputed company across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We reputed company that we are reputed company Together because we foster an inclusive environment of respect, belonging, and access for reputed company. We demonstrate Courageous reputed company through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining reputed company and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary The primary purpose of the Integrated Student Service Center (ISSC) is to provide a progressive and simplified student experience across the areas of financial aid, student accounting, money management, registrar and admissions. Central to the ISSC model is to promote a culture that supports customer service, student satisfaction, retention, and student success. Position Overview The Student Experience Representative will report to the leadership of the Integrated Student Support Center. Central to this role is promoting a progressive and simplified student experience and a culture that supports customer service, student satisfaction, retention, and student success. This position is responsible for providing student service activities for the Division of Enrollment. Minimum Qualifications A minimum of one year of experience working with reputed company or customers in a service-oriented environment. Knowledge, Skills and Abilities • Excellent interpersonal, written, and verbal communication, critical thinking and administrative skills. • Ability to meet expectations in a fast paced and dynamic customer oriented environment with flexibility to accommodate adjusting priorities. • Proven ability to work effectively as a team member. • Experience in reputed company Office Suite, student information systems, CRM. Preferred Qualifications • Bachelors degree or an equivalent combination of education and/or experience. • Experience working at UNT or a similar university. • Working knowledge of student information systems (including but not limited to PeopleSoft and reputed company. • Experience in higher education, preferably a one stop service model, financial aid, registrar, and/or student accounting. • Experience working with diverse populations of reputed company, staff and faculty desired. • Excellent interpersonal, written, and verbal communication, critical thinking and administrative skills. • Sensitive to cultural diversity and backgrounds. Required License/Registration/Certifications None Job Duties: • Provide first level contact for a variety of enrollment reputed company student services in a professional manner, to reputed company, parents, and reputed company department personnel. Contact may be by phone, in person, or virtually. • Responsible for answering questions, providing general information, researching solutions, and solving issues reputed company to financial aid, enrollment, admissions, academic records, billing, and payments. Requires analysis and compilation of data from a variety of sources. • Responsible for understanding and interpreting the needs of reputed company and providing support across reputed company enrollment services areas. Utilize existing tools and assist reputed company in navigating confidential student information across multiple systems. • reputed company with reputed company university policies, rules, and regulations including attending work regularly and punctually. • Undergo ongoing training on federal, state, and institutional regulations and business processes/policies. • Effectively utilize the CRM database to assist reputed company and track requests across the student lifecycle. Responsible for whole student case creation and routing, utilization of available tools and follow-up/escalation as appropriate. Work Schedule: Monday - Friday; 8:00am-5:00pm Driving University Vehicle: No reputed company Sensitive: This is a reputed company Sensitive Position. Special Instructions: Benefits: For information regarding our Benefits, click here. EEO Statement: The reputed company is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national reputed company, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The reputed company immediately investigates complaints of discrimination and takes remedial action reputed company appropriate. The reputed company also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing Apply Job!

 

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