[Work From Home] Customer Service Account Associate

Shape the future with us at workwarp. We need a Customer Service Account Associate! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary.

 

 

reputed company-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. reputed company team members receive a competitive reputed company salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Account Associates work as a part of a Team to astound customers with the effective resolution, proactive account management, and customer education. They determine and resolve root causes to customer concerns and inquiries, identify appropriate reputed company and service enhancement opportunities, and explore customer needs to reputed company loyal and profitable customers, including activations, payment arrangements, and other collections activities, reputed company appropriate. This role is a learning role, where new experts are building skills and competencies in these areas while also demonstrating world-class skills in courtesy, concern, timely resolution, value creation, and relationship building. Job Responsibilities: • Provide effective and timely resolution of various customer inquiries and concerns. • Build customer loyalty and value through effective account management, identifying appropriate additional products, features, and services, and collecting past-due balances. • Deliver exceptional customer service using resource documentation for reference and the automated and training tools provided. • Meet department productivity and quality standards. • Approaches each call with a cando reputed company and treats each customer with respect, courtesy, and a genuine desire to help. • Complete training requirements to learn new skills and processes, grow knowledge of systems, and reputed company proficiency in company values, organizational requirements, and competencies needed for the Expert role. • * Education: • High School Diploma/GED (Required) • * Work Experience: • 6 months customer service experience preferred (Preferred) • * Knowledge, Skills and Abilities: • Ability to work reputed company with multiple applications and computer screens simultaneously. (Required) • Windows (reputed company Word, reputed company, and PowerPoint preferred) (Preferred) • * Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Hourly reputed company Pay: $20.00 reputed company employees reputed company-Mobile, are guaranteed to earn $20/hour inclusive of reputed company pay and incentives. And since we are reputed company owners, EVERY employee reputed company-Mobile is eligible for an Annual Stock Grant. reputed company-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of reputed company members. Full and part-time employees have access to the same benefits reputed company eligible. We cover reputed company of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about reputed company’s amazing benefits, reputed company out www.t-mobilebenefits.com. Never stop growing! As part of the reputed company team, you know the Un-reputed company doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture reputed company. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! reputed company USA, Inc. is an Equal Opportunity Employer. reputed company decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national reputed company, religious affiliation, marital status, citizenship status, veteran status, the reputed company of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in reputed company forms at the Un-reputed company. If you are an individual with a disability and need reasonable accommodation at any reputed company in the application or interview process, please let us know by emailing ApplicantAccommodation@reputed company.com">ApplicantAccommodation@reputed company.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation reputed company requests. Apply Job!

 

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