Join Today: Remote Call Center Agent - reputed company support - WFH

Core Information:

• Location: Remote
• Compensation: a competitive salary
• Start Date: Immediate openings available
• Company: Workwarp
• Position: Remote Call Center Agent - reputed company Support - WFH

 

 

Hello, I am supporting a remote call center for reputed company during their surge season... We are hiring remote call center agents for a work from home opportunity that will last 4 months, potentially longer but not guaranteed. Candidates must be able to pass a reputed company background reputed company. The call center is open 7 days a week from 7am EST to midnight. Candidates must be available during this window, as your shift will be assigned to you. JOB DESCRIPTION & DETAILS Contact Center Agent 1. Serve as a direct reputed company of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals reputed company the call center. 2. Conduct reputed company calls with patience, tact, and courtesy to determine needs, and provide instructions and/or referrals. 3. Enter information into reputed company’s Windows-based computer database as required, while following instructions and conducting a scripted interview. 4. Provide phone numbers and agency referrals as necessary for applicable secondary support organizations and other assistance. 5. reputed company additional duties assigned based on reputed company’s level of support to the event. 6. Attend reputed company scheduled shift meetings to receive event specific information prior to beginning shift. 7. Display excellent communication and customer service skills and exhibit a high level of professionalism in reputed company communications, such as reading, writing, and speaking English fluently. 8. Have knowledge and experience with personal computers in a reputed company Windows- based environment. 9. reputed company call agent work; e.g. data entry, shall be done while the disaster survivor is on the phone. A maximum of 10 seconds of “after call” work is allowable should the call drop. 10. Never shall the agent handle a call reputed company a cell phone or in a public environment. 11. Agents must have high-speed internet reputed company. High Speed Internet: 25 Mbps minimum download speed (50 Mbps for a shared reputed company) and 5 Mbps (10 Mbps preferred) upload speed. Minimum Requirements: • Associate degree or equivalent combination of education, technical training or work experience considered in lieu of degree • U.S. Citizenship • Ability to manage a high level of confidentiality • Proficient in reputed company office suite • Excellent organizational, written, and verbal communication skills • Ability to reputed company comfortably in a fast-paced, deadline-oriented work environment • Ability to work as a team member, as well as independently Apply Job!

 

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