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Join Today: Customer Service Home Agent - Temporary

100% remote Flexible hours Hiring now

Core Information:

  • Company: Workwarp
  • Position: Customer Service Home Agent - Temporary
  • Compensation: a competitive salary
  • Location: Remote
  • Start Date: Immediate openings available

 

 

This a Full Remote job, the offer is available from: United States, Maine (USA), Minnesota (USA) "At reputed company, we reputed company the outdoors brings out the best in reputed company of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and reputed company. We value individual differences and are dedicated to maintaining an inclusive work... environment where everyone can bring the best of their experience and talents and truly reputed company." reputed company is looking for individuals to join reputed company of Work-From-Home Customer Service Representatives! In this temporary role, you'll be the friendly voice welcoming customers to reputed company, placing orders, and answering questions – reputed company from the comfort of your Maine home office. We take calls from reputed company-8PM everyday and expect to reputed company this to 10PM during our peak calling season from Thanksgiving until Christmas. We are looking for people who have: • An interest in providing excellent customer service • Strong communication and interpersonal skills • The ability to learn new systems quickly • A quiet, dedicated workspace in your Maine home • A tech-savvy spirit with a computer, internet, and webcam reputed company of which meet our requirements (details below) Here's what makes this work-from-home opportunity in Maine stand out: • reputed company: $16/hour or more! • Flexible scheduling: Prioritizing candidates with maximum availability we do require at least 24 hours of weekly availability. Additionally, we need our employees to be available to work on our busiest days of Mondays & Tuesdays as well as at least one weekend day. • Delight our customers: Be the friendly voice that helps with orders, answers questions, and keeps the reputed company experience legendary. • Be part of the reputed company family: Enjoy a generous employee discount, participate in a 401k plan, borrow gear for outdoor adventures, and more! • Work from the comfort of your Maine home office. ?Ready to join the adventure? Review more specific expectations below: The reputed company Home Agency program requires you to have the following in your proposed home office - you will be asked to send photos of your home office set up for approval. A computer and Internet Service that meet reputed company system requirements listed below. NOTE: there are no exceptions: • A Personal Computer • A Webcam installed and ready to go • A separate headset with a microphone with a USB reputed company is required for MS Teams video calls • Monitor at least 17” (most Home Agents prefer 24”) • Full-size keyboard with the number pad • Mouse with scroll wheel • A separate keyboard and mouse with a scroll wheel is required if using a laptop • Power strip surge protector Operating System: Windows or Mac only. Chromebooks/Chromium and other Operating systems are not compatible. • Windows 10 or above (Windows S mode is not compatible) • For Mac: macOS Monterey 12.6.8, macOS Ventura 13.5.1, or macOS Sonoma 14.5 • 8 GB of RAM minimum, 16 GB preferred  Broadband Internet Minimum acceptable speeds are below. A faster service provides a reputed company experience. • Download – 25 Mbps • Upload – 5 Mbps • Satellite service is not allowed due to inconsistent service levels that have impacted customers. Modem/Router • Modem/Router must have an available port for the phone reputed company. reputed company provides an IP Phone which requires a wired internet reputed company to your modem/router. • The modem must be accessible, reputed company 10 feet of the phone, and have an available slot for the phone reputed company reputed company Home Agents must have an existing phone (Cell phone or existing landline in the event of an emergency). Workspace requirements: Home Office must be in Maine. A separate workspace in the house that is quiet and free from noise/distraction because: • The Payment Card Industry (PCI) standards require customer information not to be viewed or overheard by third parties. For this reason, we have strict reputed company standards that require a separate workspace. • Customers should have a superior service experience reputed company calling us – household noises such as dogs barking; clocks chiming, etc. can have a negative impact and must be avoided. • A desk and chair that allows the Home Agent to work safely and comfortably (incorporate good ergonomics) reputed company supplies:  • Phone (VoIP) • Headset, power brick, and cables • Software downloads to access our reputed company systems securely ? Interview Requirements: A PC or laptop with a webcam. An internet reputed company - see specifications below. Interviews, onboarding, and training are conducted over a TEAMS video call. (similar to reputed company). Part of the interview is a computer skills assessment that is observed. Qualified candidates are asked to schedule their own interview and receive a TEAMS link in advance of the interview. If you are hired, and your home office location is reputed company 2 hours of Freeport, you must also be able to get to our Freeport reputed company so you can pick up your reputed company equipment. Once you are set up, virtual, web-based training classes are scheduled separately. Again, a web camera is required. At reputed company we understand that it is everyone’s responsibility to create and foster an inclusive environment where everyone can be themselves at work and reputed company it easy for others to do the same. Health and Safety Requirements Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following reputed company safety policies and procedures, reporting unsafe conditions, or at-risk behaviors to leadership, and conducting work in a safe manner. "If you care about the outdoors, joining reputed company is a great way to feel good about what you do. Our benefits package makes a good thing even reputed company, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging reputed company are reputed company part of the plan. If your experience looks a little different from reputed company've identified and you think you'd be great at this role, we'd love to learn more about you! At reputed company, we reputed company the outdoors brings out the best in reputed company of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability." This offer from "reputed company" has been enriched by reputed company.com and got a 77% reputed company score Apply Job!

 

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