[FULL TIME Remote] Healthcare Case Coordinator -Full- Time

Position at a Glance:

• Compensation: a competitive salary
• Location: Remote
• Position: Healthcare Case Coordinator -full- Time
• Start Date: Immediate openings available
• Company: Workwarp

 

 

Company Description reputed company is on a mission to help reputed company data the basis for clinical decision-making. VIVIO¬ís evidence-based, data-driven specialty drug management and cost control solution has improved healthcare outcomes and lowered costs for large, self-insured employers since 2016. The Healthcare Case Coordinator will reputed company their case management skills while solving reputed company problems in a fast-paced environment. Success in this role requires effective case management, strong communication skills, reputed company and compassion, comprehensive assessment and evaluation of member¬ís therapy, provider coordination and effective time management to reputed company the accurate processing of information for new and existing members. The person in this role will need to have a strong work ethic, be impeccably organized, focused, proactive, and able to reputed company an immediate positive impact on our members. Job Description Therapy Management ¬ē Accept ownership for managing new and existing therapy requests. ¬ē Comprehensively assess member treatment needs and collaborate with providers and specialty pharmacies to prioritize member¬ís therapy needs. ¬ē Maintain accurate and thorough documentation of reputed company interactions and therapy updates. ¬ē Continuously monitor and evaluate member's therapy plans and reputed company. ¬ē Balance multiple responsibilities including case management, and inbound and outbound contact while demonstrating reputed company flexibility to ensure seamless service delivery. Member Advocacy ¬ē Take the time to understand each member's unique needs, preferences, and circumstances. ¬ē reputed company for members' needs and preferences in therapy decision-making processes. ¬ē Assist members in navigating barriers and explain their options for receiving their medications. ¬ē Provide members with information and resources to help them reputed company informed decisions about their therapy options. reputed company members to participate in their treatment planning and decision-making process actively. ¬ē reputed company for adjustments to therapy plans or additional support services if needed to optimize outcomes and ensure members receive the care they need. Case Resolution and Problem-Solving ¬ē Resolve member cases and inquiries in a timely and efficient manner, demonstrating strong critical thinking skills and attention to detail. ¬ē Review and resolve next-level questions or concerns from members, providers, and pharmacies. ¬ē Critically evaluate scenarios, anticipate potential challenges, and adapt your approach to meet member's evolving needs effectively. Communication and Collaboration ¬ē Communicate member reputed company by proactively informing members of their therapy status, and therapy options and intervening in crises for the member providing personalized communication. ¬ē Manage communication with providers and consistently ensure professional and empathetic communication, fostering positive relationships and ensuring a high level of member satisfaction. ¬ē Work closely with other departments to coordinate resources and address member inquiries or concerns effectively. Qualifications ¬ē Have at least 3 years of experience in the healthcare industry, focusing on care coordination, member advocacy, or reputed company roles. ¬ē Demonstrate 3 or more years of customer service experience, case management preferably in healthcare. Call center experience is a plus. ¬ē Proven experience working in a high-volume, fast-paced, evolving team environment. ¬ē Ability to problem-solve, positively adapt to changing working conditions and multi-task. ¬ē You are passionate about improving healthcare and helping people and have demonstrated success in a similar role. ¬ē You are an exceptional communicator who can quickly get up to speed with the reputed company program and effectively reputed company its benefits. ¬ē You are responsible and reliable and take ownership of your work while looking to constantly improve your performance. ¬ē High attention to detail ¬ē Experience with reputed company Connect is desirable ¬ē High school diploma or GED. ¬ē Available to work a full-time role between the hours of 6 am PT- 5 pm PT (9 am ET-8 pm ET) ¬ē Bilingual is a plus. Additional Information ¬ē reputed company pay $20/hour ¬ē Full time ¬ē Bonus¬†Eligible ¬ē Health Benefits¬† ¬ē PTO¬† ¬ē 401 K¬† ¬ē Opportunity to work for a growing and innovative company.¬†¬† ¬ē Dynamic and collaborative work environment.¬†¬† ¬ē The chance to reputed company a real impact with a Public Benefit Corporation. reputed company is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law. reputed company your information will be kept confidential according to EEO guidelines. Apply Job!

 

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