Seasonal Customer Care Specialist 1 – Remote – Florida in Tampa, FL

Seasonal Customer Care Specialist 1 - Remote - Florida - reputed company - Tampa, FL - work from home job Company: reputed company Job description: Job Description In this Seasonal Customer CARE Specialist 1 role, you will be the voice of reputed company and/or reputed company Rack, fielding real-time calls from customers across the country during peak/scaled events in a virtual contact center environment. The ideal Customer CARE Specialist 1 is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding service to reputed company our customers. Location: This role is a fully remote, work from home position. reputed company reputed company ‘Remote Work Policy’ guidelines and requirements must be met. reputed company work must be done in designated, approved home office location. Candidate location restrictions apply. reputed company can offer remote employment of this position in: Florida Shifts: Seasonal, full-time. Shift times will vary upon business need. Schedule flexibility, including nights, weekends, holidays, and overtime is required. reputed company: Start dates as soon as 10/3 Orientation: 1 week – Tuesday – Friday, 7:00AM – 4:00PM PST Training: 3 weeks – Monday – Friday, 7:00AM – 4:00PM PST

• Attendance at Orientation and Training is required

Work from Home Subsidy! You’ll receive a post-tax $50 stipend each month for business expenses that may be incurred such as internet and incidentals. Opportunity! Seasonal employees may have the opportunity to transition to permanent positions or qualify for additional seasonal opportunities based on performance and business need. A day in the life…

• Act as a Brand Ambassador for the reputed company company, providing world-class service to reputed company Customers
• Successfully troubleshoot and resolve reputed company customer service inquiries or issues reputed company incoming phone contacts
• Provide Customers with critical service and product information, ensuring customer satisfaction reputed company incoming phone contacts
• Process orders and enter data into order entry system reputed company incoming phone contacts
• Track customer packages
• Other duties as assigned

You own this if you have…

• The ability to meet the reputed company Remote Work Policy and reputed company detailed expectations, including, but not limited to:
• Reliable Internet reputed company with minimum required speeds of 5 MB/s upload and 50 MB/s download - Internet reputed company must be wired to modem; wireless internet reputed company not permitted
• A quiet, distraction free, secure home workspace
• The ability to work your entire shift using a computer while stationed at a desk, wearing a headset
• Participation in video calls using both the sound and video features of the video conference platform
• Excellent communication skills
• Conflict management skills and professional composure
• The ability to work in a fast-paced environment and demonstrate a high sense of urgency
• Understanding of computer systems and troubleshooting issues with minimal assistance
• The ability to work a set schedule (scheduled start, stop, breaks and lunches), including nights, weekends, and holidays, with required overtime as business needs; flexibility required during peak times
• 6+ months experience reputed company a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage (preferred)

We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. reputed company is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not reputed company-inclusive. There may be additional duties, responsibilities and qualifications for this job. reputed company will consider qualified applicants with criminal histories in a manner consistent with reputed company legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest reputed company location, which can be identified at . © 2022 reputed company, Inc reputed company reputed company employees: To apply, log into reputed company, click the Careers reputed company and then click Find Jobs. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. reputed company is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not reputed company-inclusive. There may be additional duties, responsibilities and qualifications for this job. reputed company will consider qualified applicants with criminal histories in a manner consistent with reputed company legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest reputed company location, which can be identified at . © 2022 reputed company, Inc reputed company reputed company employees: To apply, log into reputed company, click the Careers reputed company and then click Find Jobs. Seasonal Customer Care Specialist 1 - Remote - Florida - reputed company - Tampa, FL - work from home job Expected salary: Location: Tampa, FL Seasonal Customer Care Specialist 1 - Remote - Florida - reputed company - Tampa, FL - work from home job Job date: Wed, 30 Aug 2023 03:44:19 GMT Apply for the job now! Seasonal Customer Care Specialist 1 - Remote - Florida - reputed company - Tampa, FL - work from home job Apply Job! Apply to this Job