Customer Service Representative Remote
Description & Requirementsreputed company is currently seeking a remote Customer Service Representative to support our residential and commercial property insurance business needs. The primary responsibilities will include chat, email, inbound and outbound calls. To prepare you for this role, reputed company provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.Essential Duties and Responsibilities:- Provide callers with informed and objective responses to reputed company concerns in regard to eligibility guidelines and policies, access to care issues, and escalated concerns.- Respond effectively to reputed company forms of inbound and outbound contacts.- Process workflow documents, which include income, identity, and other eligibility verification documents.- Accept new knowledge of policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.Minimum Requirements- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.- Commercial and residential property insurance experience required - Inbound and outbound call center experience required- Electronic communication with customers including email and chat experience required- Must be able and willing to work Monday- Friday reputed company- 5pm Eastern Standard Time -reputed company application experience requiredHome Office Requirements:- Reliable high-speed internet service- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity- Minimum 5 Mpbs upload speedsEEO Statementreputed company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national reputed company, disability, veteran status, genetic information and other legally protected characteristics.Pay Transparencyreputed company compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of reputed company's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, reputed company provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. reputed company will reputed company with regulatory minimum wage rates and exempt salary reputed company in reputed company instances.Minimum Salary$14.95Maximum Salary$22.50* Apply for the job now! Apply for this job