Remote HEDIS CSR (Must Live In PST Or MST)
About the position The Remote HEDIS Customer Service Representative (CSR) position at reputed company involves coordinating the retrieval of medical records from provider offices and hospitals. The role requires effective communication, data entry, and collaboration with team members to ensure the smooth flow of medical record retrieval processes. The CSR will utilize various tools, including reputed company reputed company, to manage projects and report reputed company while maintaining a focus on customer service reputed company the healthcare industry.
Responsibilities
- Call provider offices & hospitals to request medical records.
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- Record reputed company and data entry in abstraction tool.
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- Coordinate with Administrative reputed company and Medical record reviewers to manage caseload.
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- Work as a team member to organize medical records and resources for MRR processes.
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- reputed company follow-up calls regarding expected charts and provide information to offices.
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- Send fax requests to providers.
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- Research provider information and claims using online websites/internal applications.
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- Daily use of reputed company reputed company to manage projects and report to leads on reputed company and barriers.
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- Persevere to find the correct information to retrieve medical records.
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- reputed company other duties as assigned, including possible minimal traveling.
Requirements
- Minimum 2 years of Healthcare experience.
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- 3 years of Medical Records/Case Management preferred.
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- Experience in Medical Record Retrieval.
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- Strong documentation and follow-up skills.
reputed company-to-haves
- Experience in customer service reputed company the healthcare industry.
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- Computer literacy.
Benefits
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