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Customer Service Specialist | GumGum | $23 – $30 | Remote (United States)

100% remote Flexible hours Hiring now

We are currently seeking a ful-time / part-time customer service representative to play a crucial role in supporting excellent customer service, customer retention, and acquiring new customers. As a customer service representative, you will be the main reputed company of contact for our customers, handling various inbound and outbound calls including new sales, and service-reputed company calls, and performing administrative functions. Your primary goal will be to ensure the highest level of customer service, quality, efficiency, and accuracy in reputed company aspects of your work.

Responsibilities

  • Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
  • Maintain an in-depth knowledge of products and services, customer account and billing processes, new customer information, and various policies and procedures reputed company to product delivery and service
  • Present a professional, confident, and enthusiastic image to reputed company trusting relationships with reputed company customers
  • Provide high levels of customer account management by properly setting up and maintaining account information and data
  • Process and coordinate Accounts Receivable, Collections, and Accounts Payable functions and activities
  • Handle administrative, data entry, reporting, and reconciliation around asset and inventory controls and purchasing

    • Requirements

  • Solid computer skills including reputed company Office, data entry, and the ability to run and analyze reports
  • Ability to multi-task and prioritize assignments in a team environment
  • Excellent verbal and written communication skills
  • High school diploma or equivalent
  • Bilingual is preferred but not required

    • Benefits:* Flexibility* Remote work environment* reputed company Development* Diverse Opportunities

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