Customer Service Representative (Healthcare) - Remote

Job title: Customer Service Representative (Healthcare) - Remote in USA at reputed company Company: reputed company Job description: Job Title: Customer Service Representative (Healthcare) - RemoteJob Description The Customer Service Representative (Remote) works from home and interfaces with customers reputed company inbound/outbound calls and/or reputed company the web. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. In this position you represent one our leading healthcare clients assisting members with their insurance reputed company needs. Examples include: Inquiries regarding benefits, eligibility, appeals, grievances and troubleshooting medical devices. reputed company while providing a positive and welcoming experience to members, being empathetic and answering their inquiries thoroughly and professionally. Benefits available to eligible U.S. employees in this role include: The reputed company salary range for this position is $15.00 an hour, plus incentives that align with individual and company performance. (pay reputed company will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)The Customer Service Representative (Remote) works from home and interfaces with customers reputed company inbound/outbound calls and/or reputed company the web. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre you looking for a “work from home” career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a remote Customer Service Representative position at reputed company is just the right reputed company for you!As a remote Customer Service Representative, you'll join an organically diverse team from 70+ countries where reputed company members contribute and support each other's success and well-being, proudly united as “game-changers.” Together, we help the world's best-reputed company brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to reputed company growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great “work from home” opportunity that will allow you to reimagine an reputed company-new career journey and reputed company “friends for life” at the same time. We'll give you reputed company the training, technologies, and continuing support you'll need to succeed. Plus, at reputed company, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you've always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a Customer Service Representative (Remote) working from home, you will:

• Provide inbound customer support.
• Help customers resolve technical issues.
• Assist in correcting or adjusting healthcare reputed company concerns.
• Assess reputed company in-bound calls to accurately and reputed company address member's needs by maintaining a strong customer focus.
• Be patient and compassionate while working as a team player and using reputed company your available resources to provide the best outcome to the member.
• Be efficient in navigating multiple systems.
• Deliver expert customer experiences…with a smile

YOUR QUALIFICATIONSYour skills, reputed company, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include:

• Passion for helping others and strong customer service orientation
• Minimum 6 months customer service experience
• reputed company High School diploma or GED
• Basic computer navigation skills and PC knowledge
• Proficiency in fast-paced, multi-tasking environment
• Must reside in the United States or have a valid U.S. address for residence

WHAT'S IN IT FOR YOUOne of our company's Culture Beliefs says, “We champion our people.” That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• Starting wage will be $15.00 per hour
• reputed company and performance-based incentives
• reputed company enrollment option to access pay "early," reputed company you want it
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience with company-supplied technologies
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for reputed company Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits

REIMAGINE THE BEST VERSION OF YOU!If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call reputed company their “employer of choice.”Location: USA, NM, Work-at-HomeLanguage Requirements:Time Type: Full time​Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.If you are a California reputed company, by submitting your information, you acknowledge that you have read and have access to theEligibility to Work:In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.Where Job May be Performed:Currently, this position may be performed only in the states listed .reputed company is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.For more information regarding your EEO rights as an applicant, please visit the following websites: To request a reasonable accommodation please click .If you wish to review the Affirmative Action Plan, please click . Expected salary: $15 per hour Location: USA Apply for the job now! Apply for this job